At a Glance
- Tasks: Operate Tugmasters, assist with vessel loading, and ensure port safety.
- Company: Join Stena Line, a leader in sustainable shipping with a diverse team.
- Benefits: Enjoy discounts on travel, gym memberships, and ongoing training.
- Other info: Structured working hours and opportunities for career development.
- Why this job: Make a real impact in a hands-on role that keeps Europe connected.
- Qualifications: Experience with large vehicles and strong communication skills required.
The predicted salary is between 30000 - 37000 £ per year.
Location - Birkenhead
Salary - £33,927
Contract - Permanent Full Time
Are you ready to be part of the team that keeps Birkenhead moving? At Stena Line, our Port Operations Team in Birkenhead plays a vital role in keeping Europe connected through safe, efficient, and reliable freight and passenger services. This is a hands-on operational role where your skills behind the wheel and your teamwork mindset will make a real impact.
Key Responsibilities:
- Safely operate a Tugmaster to transfer trailers on and off vessels.
- Assist with mooring and vessel loading/unloading procedures.
- Marshal freight and passenger vehicles for embarkation and disembarkation.
- Maintain cleanliness and safety across port areas.
- Follow structured operational procedures and safety protocols.
- Adapt to training on new equipment and systems.
- Collaborate with colleagues to ensure smooth port operations.
Working Pattern:
This role follows a structured rota with clearly defined working hours of 40 hours per week and scheduled days off, offering predictability and balance to support your commitments outside of work.
What we’re looking for:
- You’re a safety-first professional with experience operating large vehicles like HGVs, Tugmasters, or agricultural machinery.
- You enjoy hands-on work, are quick to adapt, and bring a strong team spirit to every shift.
- Your communication skills and customer-focused mindset make you a great fit for our port operations team.
Experience:
- Operating large vehicles (HGVs, Tugmasters, or similar).
- Previous work in port operations or logistics is a plus.
- Full, clean driving licence.
- Strong communication and customer service skills.
- Commitment to safety and following structured procedures.
Stena Line Employee Benefits:
- Concessionary travel on Irish Sea/North Sea routes
- 75% discount on UK Rail travel
- Company pension & life assurance
- Discounts on gym memberships, digital fitness, and equipment
- Wellbeing cash plan (dental, eye tests, health screening, etc.)
- Enhanced maternity and paternity pay
- Cycle-to-work scheme
- Employee Assistance Programme
- Ongoing training, coaching, and career development
- Opportunities for paid overtime subject to operational demands
Interested? This permanent role is based in 12 Quays, Birkenhead within our Ports and Terminals department. To apply, register your profile and submit your CV (in English) as soon as possible. We’re reviewing applications on a rolling basis, so don’t wait!
The recruitment process will include an in-person interview and candidates who meet the criteria will be invited back to complete a port tour and driving assessment. Successful candidates will take part in a tailored 2–3 week training programme, delivered by our dedicated in-house trainers to ensure you’re fully equipped for the role.
Please note: Due to GDPR, we do not accept applications via email or post. For questions about the recruitment process, contact Phil Howarth, Talent Acquisition Coordinator at phillip.howarth@stenaline.com. We kindly decline offers from recruitment or staffing agencies for this role.
About Stena Line:
Stena Line is a leader in sustainable shipping, with Europe’s most comprehensive route network for passenger and freight transport. Our team of over 5,100 employees across Scandinavia, the UK, and the Baltics is shaping the future of shipping — together. We are proud to be an equal opportunity employer, committed to creating a diverse and inclusive workplace where everyone is valued and supported.
Last day of application: March, 06, 2026
Port Service Operative in Birkenhead employer: Stena Line Limited
At Stena Line, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture in Holyhead. As a Duty Manager, you will benefit from comprehensive employee development opportunities, a commitment to safety and operational excellence, and the chance to lead a dedicated team in delivering outstanding customer service. Join us to be part of a forward-thinking organisation that values your contributions and fosters a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Port Service Operative in Birkenhead
✨Tip Number 1
Get to know the company! Research Stena Line and understand their values, especially their commitment to safety and teamwork. This will help you tailor your responses during the interview and show that you're genuinely interested in being part of the crew.
✨Tip Number 2
Practice makes perfect! Before your in-person interview, run through common questions related to port operations and large vehicle handling. This will boost your confidence and help you articulate your experience clearly.
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've collaborated with others in previous roles. Stena Line values a strong team spirit, so highlighting your ability to work well with colleagues will set you apart.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared about the role or the company culture. This shows your enthusiasm and helps you determine if Stena Line is the right fit for you.
We think you need these skills to ace Port Service Operative in Birkenhead
Some tips for your application 🫡
Show Your Experience:When you’re writing your application, make sure to highlight any experience you have with large vehicles like HGVs or Tugmasters. We want to see how your background fits with the hands-on nature of the role!
Safety First!:Since safety is a big deal for us at Stena Line, don’t forget to mention your commitment to following structured procedures and safety protocols. It’s a key part of keeping our operations running smoothly.
Tailor Your CV:Make your CV stand out by tailoring it to the job description. Use keywords from the listing, especially around teamwork and communication skills, to show us you’re the perfect fit for our port operations team.
Apply Through Our Website:Remember, we only accept applications through our website, so make sure to register your profile and submit your CV there. Don’t wait too long, as we review applications on a rolling basis!
How to prepare for a job interview at Stena Line Limited
✨Know Your Stuff
Familiarise yourself with the role of a Port Service Operative. Understand the key responsibilities like operating a Tugmaster and assisting with vessel loading/unloading. This will show your genuine interest and help you answer questions confidently.
✨Safety First
Since safety is a top priority for Stena Line, be prepared to discuss your experience with safety protocols and structured procedures. Share specific examples from your past roles where you prioritised safety while operating large vehicles.
✨Team Player Vibes
Highlight your teamwork skills during the interview. Stena Line values collaboration, so be ready to share instances where you worked effectively with colleagues to achieve common goals in a busy environment.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company culture. Inquire about training opportunities or how the team ensures smooth operations. This shows you're engaged and serious about being part of their crew.
