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- Tasks: Coordinate services and manage internal requests at our Cambridge facility.
- Company: STEMCELL Technologies is a leading biotechnology company supporting life science research globally.
- Benefits: Enjoy competitive salary, health benefits, and career development opportunities.
- Why this job: Join a dynamic team in a science-driven environment with a focus on inclusivity and innovation.
- Qualifications: 3-5 years of coordination experience; facilities experience preferred but not essential.
- Other info: Be part of a company recognised for exceptional leadership and business practices.
The predicted salary is between 30000 - 52000 ÂŁ per year.
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Job Description Summary
Are you a highly organized, customer focused individual with coordinator experience looking to join a growing team? STEMCELL Technologies is looking for a new Senior Facilities Services Coordinator to help us manage a growing number of internal requests to support day to day operations at our Cambridge, UK facility.
Job Description Summary
Are you a highly organized, customer focused individual with coordinator experience looking to join a growing team? STEMCELL Technologies is looking for a new Senior Facilities Services Coordinator to help us manage a growing number of internal requests to support day to day operations at our Cambridge, UK facility.
As part of the Facilities Operations team, you will act as the first point of contact for employees, be responsible for the coordination of services by resolving and triaging ticketing requests, and onsite vendor management. You’ll work collaboratively with our larger Facilities Operations team both locally and globally to keep the facility running smoothly and safely while providing excellent customer service.
Job Description
Duties and Responsibilities
- First point of contact for visitors and guests entering the Cambridge facility.
- Assist in any Facility incidents via the internal Facility Incident Management team.
- Help to manage the access control process for the Cambridge facility.
- Continuous onsite monitoring of service levels of internal and externally provided services.
- Gather requirements for assessment and coordinate services between internal stakeholders and external contractors/service provides as needed
- Collaborate with internal teams to draft communications to provide internal facing updates , including reports relating to quality audits to ensure ongoing safety and compliance.
- Provide administrative support to the team, including monitoring of supplies, minute taking, shipping & receiving packages.
- Working closely with the landlord for any internal or external requests.
- Assist the laboratory teams with basic needs such as restocking consumables, and removing waste.
Knowledge And Qualifications
- 3-5 years of previous experience with coordination and administration; Facilities experience preferred but not required
- Experience with ticketing systems (eg JIRA) is an asset
- Proactive, customer-oriented mindset, with an ability to follow protocols, action solutions, and/or escalate issues as required
#United
STEMCELL Technologies is a privately owned, Vancouver-based biotechnology company that helps power leading-edge life science research around the world. Driven by our love of science and passion for quality, we are a company of Scientists Helping Scientists—standing by our customers to provide the outstanding products, technical support, and training they need to advance their research. Scientists performing stem cell, immunology, cancer, regenerative medicine, and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, accessory products, and services. Through our many regional offices, as well as our distribution centers in Vancouver, Seattle, Grenoble, and Singapore, we deliver our innovative, specialized products to more than 100 countries. With over 1,800 employees globally, most with scientific or engineering degrees, STEMCELL is proud to be the largest biotechnology employer in Canada.
This is an opportunity to work with highly motivated colleagues in a science-oriented, creative, and dynamic environment. We offer a competitive salary, excellent benefits, and meaningful career development opportunities.
STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canada’s Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact.
As an equal opportunity employer, STEMCELL is dedicated to ensuring that every employee feels safe, valued, and respected for who they are. We know that scientific progress and innovation occur when diverse, creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a zero-tolerance policy for any form of discrimination. Selection decisions are solely based on job-related factors.
The annual base salary for this job ranges from:
ÂŁ12.67 – ÂŁ37,100.00
STEMCELL determines an individual’s pay within the range based on multiple factors including experience, education, job-related skills, and equity within the team or organization. For jobs that are eligible for sales incentives, the range noted above is inclusive of target incentives; actual incentives are based on individual performance results in accordance with company policy. In addition to base salary, STEMCELL offers a comprehensive total rewards package that may include health benefits, retirement savings, and more (depending on region).
To apply, please select the “Apply” button below. You will then be directed to a login screen asking you to set up an account, which is required to apply.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Senior Facilities Services Coordinator employer: STEMCELL Technologies
Contact Detail:
STEMCELL Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Facilities Services Coordinator
✨Tip Number 1
Familiarise yourself with the specific ticketing systems mentioned in the job description, like JIRA. Having a solid understanding of how these systems work will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully resolved issues or improved processes in previous roles. This will highlight your ability to handle internal requests effectively, which is crucial for this position.
✨Tip Number 3
Research STEMCELL Technologies and their operations to understand their culture and values. Being able to discuss how your personal values align with theirs can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of STEMCELL Technologies on platforms like LinkedIn. Engaging with them can provide valuable insights into the company and may even lead to a referral, increasing your chances of landing the job.
We think you need these skills to ace Senior Facilities Services Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in coordination and administration. Emphasise any previous roles where you managed internal requests or worked with ticketing systems, as these are key aspects of the Senior Facilities Services Coordinator role.
Craft a Compelling Cover Letter: In your cover letter, express your customer-oriented mindset and proactive approach. Mention specific examples from your past experiences that demonstrate your ability to resolve issues and manage services effectively.
Highlight Relevant Skills: Clearly outline skills that align with the job description, such as communication, organisation, and teamwork. If you have experience with facilities management or vendor coordination, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at STEMCELL Technologies
✨Showcase Your Organisational Skills
As a Senior Facilities Services Coordinator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the day-to-day operations effectively.
✨Emphasise Customer Service Experience
STEMCELL Technologies values a customer-focused mindset. Be ready to discuss specific instances where you provided excellent service, resolved conflicts, or improved processes for internal stakeholders. This will highlight your suitability for the role.
✨Familiarise Yourself with Ticketing Systems
Experience with ticketing systems like JIRA is an asset for this position. If you have used similar systems, be prepared to explain how you navigated them and how they helped streamline your work processes.
✨Prepare for Collaboration Questions
Collaboration is crucial in this role. Think of examples where you worked with different teams or departments to achieve a common goal. Highlight your communication skills and how you ensured everyone was on the same page.
