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For Companies At a Glance
- Tasks: Lead global client accounts, ensuring high-quality service and driving business development.
- Company: Join Inizio Ignite, a leader in health and life sciences advisory.
- Benefits: Flexible home-based role with international travel opportunities.
- Why this job: Make a real impact in healthcare by collaborating with top clients and driving innovation.
- Qualifications: Strong leadership, communication skills, and experience in client relationship management.
- Other info: Diverse and inclusive workplace that values your unique experiences.
The predicted salary is between 43200 - 72000 £ per year.
Overview
Job Type: Permanent, full time
Reporting to: Head of Global Client Partnerships
Location: Home based. Ideally EU based role – International travel required
Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.
Our STEM team uses benchmarking through AI-enabled and evidence-based approaches to drive alignment resulting in accelerated performance. Serving clients across brand & commercial, Medical Affairs & sales, our expertise includes data, research & insights (proprietary benchmarking data), strategic brand alignment, and sales & MSL performance benchmarking. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.
Job purpose
The Global Client Partnerships (GCP) Project Director (PD) is the point of contact for a group of established global accounts. The PD will lead account team, with matrix leadership of an Account Manager and Insights Partners. They will direct project delivery, ongoing client relationships and business development activities focused on depth and expansion. There is line management responsibility for an account manager. The PD will also partner with the VP Strategic Account team to optimise current and future business to deliver excellence in quality and efficiency internally and externally. As part of the global client partnerships team – the PD plays a critical role in the success of the team as a whole and will champion collaboration to deliver excellence for Global clients.
Job Role
The PD will lead delivery and client relationship development for their accounts, ensuring that client service on those accounts is high. The PD will be in regular contact with key client stakeholders, learning about their business and their challenges and how STEM can support them. Acting as the ‘voice of the client’ within STEM, the PD will ensure that the relationships with the clients are maintained and if possible, improved. The PD has a responsibility for business development, including maintaining current business and helping to grow existing business within the assigned accounts. The Project Director will partner the VP Strategic Accounts to plan Business Development activities for new areas within global accounts, working with them to support smooth transition from BD to delivery. The PD will actively participate in planning and reporting for strategic accounts – identifying opportunities for growth and supporting account reviews and deep dives where required.
Projects within the accounts will be directed by the PD. This requires such project tasks as, interviewing client leaders, analysing and interpreting observational data, developing key insights, and ultimately presenting the final report with strategic recommendations, as well as maintaining ongoing contact with the client. Ensure that projects are set up and resourced appropriately at the outset, and manages the progress of the projects throughout, ensuring that the client stakeholders and internal STEM stakeholders are communicated with about progress. The PD will therefore resolve any issues with the projects and ensure that the accounts are managed in an effective way to manage the client’s expectations and deliver excellent service. The PD will work with local STEM colleagues to coordinate and ensure locally managed projects within the PD’s accounts are delivered on time and to a high quality. The PD will be responsible for ensuring that local teams are provided with sufficient information to enable them to run projects in accordance with the client’s expectations. The PD will work with local GM/VPs and PDs to ensure this. The PD will track established global account plan progress against defined quality and delivery measures.
Essential Requirements
- Detailed knowledge of STEM, its clients, its operations and how to develop business for STEM.
- Strong understanding of commercial operations roles and processes within pharmaceutical industry is preferred.
- Results-focused and excellent interpersonal skills to win business.
- Excellent communicator. Must be able to adapt communication style according to the situation and audience.
- Can ‘tell a story’ and close a deal.
- Strong leader – comfortable leading cross functional work and leading through influence rather than position.
- Active listener.
- Ability to network at high levels and be credible when interacting with senior individuals within client companies is essential.
- Ambitious, ability to work independently but a good team player with good leadership skills.
- Gravitas and interpersonal awareness to interact, challenge, advise and deliver solutions.
- A thorough understanding of the STEM methodology is required.
- Successful experience dealing with senior level stakeholders within clients is essential.
- Successful experience developing business on a consistent basis or demonstration of willingness and potential to develop this quickly is essential.
- Successful experience managing accounts/client relationships to deliver to client expectations.
Find us here: Website: www.inizio.com/ourbusinesses/ignite
Don’t meet every job requirement? That’s okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role, but your experience doesn’t perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Director, Global Client Partnership employer: STEM
Contact Detail:
STEM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Global Client Partnership
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and life sciences sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its clients thoroughly. Understand their challenges and think about how you can contribute to their success. This will help you stand out as a candidate who’s genuinely interested and informed.
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've led teams or projects in the past. Highlight your ability to influence and collaborate with others, as this is key for a role like the Project Director.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, go ahead and submit that application!
We think you need these skills to ace Director, Global Client Partnership
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Director, Global Client Partnership role. Highlight your understanding of STEM and how your background fits into our mission at Inizio Ignite.
Showcase Your Leadership Skills: As a Project Director, you'll need to demonstrate strong leadership abilities. Use your application to share examples of how you've successfully led teams or projects in the past, especially in client-facing roles.
Communicate Clearly: We value excellent communication skills, so ensure your application is clear and concise. Avoid jargon unless it's relevant, and make sure your passion for the role shines through in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also shows your enthusiasm for joining our team at Inizio Ignite. Plus, it’s super easy!
How to prepare for a job interview at STEM
✨Know Your STEM Inside Out
Before the interview, dive deep into understanding STEM's methodology and operations. Familiarise yourself with their clients and how they develop business. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Master the Art of Storytelling
As a Project Director, you'll need to communicate effectively with senior stakeholders. Practice telling compelling stories about your past experiences that highlight your leadership skills and ability to drive results. Tailor your communication style to resonate with different audiences.
✨Showcase Your Client Relationship Skills
Be prepared to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your active listening skills and how you've adapted to meet client needs. This will illustrate your capability to be the 'voice of the client' within STEM.
✨Demonstrate Business Development Acumen
Think about ways you've contributed to business growth in previous roles. Be ready to share strategies you've implemented to expand existing accounts or win new business. This will showcase your results-focused mindset and ambition, which are crucial for this position.
