At a Glance
- Tasks: Support clients with software/hardware installation, training, and reporting.
- Company: Join a leading provider of information systems in the FMCG sector.
- Benefits: Enjoy a competitive salary, travel expenses, and a company car.
- Why this job: Gain hands-on experience while making a real impact in client operations.
- Qualifications: Degree in Mechanical or Electronic Engineering; PLC knowledge preferred.
- Other info: Field-based role covering Liverpool and Manchester with initial training at HQ.
The predicted salary is between 21600 - 32400 £ per year.
Salary: circa £27K plus benefits including Travel Expenses & Company Car.
Location: Field-based covering the North West region - Liverpool and Manchester - Initial training period at Trowbridge HQ.
Our Client: An established provider of information systems to the FMCG sector, specialising in enabling their customers to achieve compliance at the lowest cost through the elimination of risk and the improvement of performance.
Job Responsibilities: The Graduate Support Engineer is a client-facing job providing support from software and hardware installation/configuration and wiring to operator training and reporting.
Job Requirements:
- Educated to degree level in Mechanical Engineering or Electronic Engineering
- PLC knowledge
- Strong interpersonal and communicative skills
- Ability to work autonomously
- Full driving license required
- French or Spanish language would be desirable
Field Support Engineer (Graduate) employer: Stem Recruitment
Contact Detail:
Stem Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Support Engineer (Graduate)
✨Tip Number 1
Familiarise yourself with the specific software and hardware systems used in the FMCG sector. Understanding these technologies will not only boost your confidence during interviews but also demonstrate your proactive approach to learning.
✨Tip Number 2
Brush up on your PLC knowledge, as this is a key requirement for the role. Consider taking online courses or tutorials that focus on PLC programming and troubleshooting to enhance your skills.
✨Tip Number 3
Practice your interpersonal and communication skills by engaging in mock interviews or networking events. Being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 4
If you speak French or Spanish, make sure to highlight this in your conversations. Even if it's not a requirement, showcasing your language skills can give you an edge, especially in a client-facing role.
We think you need these skills to ace Field Support Engineer (Graduate)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your degree in Mechanical or Electronic Engineering. Include any relevant experience with PLCs and emphasise your interpersonal skills, as these are crucial for a client-facing role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your ability to work autonomously and any language skills you possess, such as French or Spanish, which could set you apart from other candidates.
Showcase Relevant Experience: If you have any experience with software/hardware installation or training, be sure to include this in your application. Use specific examples to demonstrate your skills and how they relate to the responsibilities of the Graduate Field Support Engineer.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important in a technical support role.
How to prepare for a job interview at Stem Recruitment
✨Showcase Your Technical Knowledge
As a Graduate Field Support Engineer, it's crucial to demonstrate your understanding of Mechanical and Electronic Engineering principles. Be prepared to discuss any relevant projects or coursework that involved PLCs, as this will show your technical competence.
✨Highlight Your Interpersonal Skills
Since the role is client-facing, strong interpersonal skills are essential. Prepare examples of how you've effectively communicated with others in past experiences, whether in group projects or customer service roles, to illustrate your ability to connect with clients.
✨Demonstrate Autonomy and Problem-Solving
Employers value candidates who can work independently. Share instances where you successfully tackled challenges on your own, particularly in technical settings, to prove that you can handle the responsibilities of the role without constant supervision.
✨Prepare for Language Questions
If you have knowledge of French or Spanish, be ready to discuss it during the interview. Even if it's not a requirement, showcasing your language skills can set you apart from other candidates and demonstrate your willingness to engage with diverse clients.