At a Glance
- Tasks: Manage credit control for strategic clients and lead a small team.
- Company: Established business in Glasgow with ambitious growth plans.
- Benefits: Competitive salary, additional leave, health programme, and profit-sharing scheme.
- Other info: Join a supportive environment that values your ideas and contributions.
- Why this job: Make a real impact in finance while developing your leadership skills.
- Qualifications: 3+ years in credit control and strong communication skills.
The predicted salary is between 27000 - 33000 £ per year.
Do you have the skills to fill this role? Read the complete details below, and make your application today.
Location: Glasgow
Salary: Up to £31,000 per annum, depending on experience
Contract: Permanent, Full-time
Hours: Monday to Friday, 8:30am to 5:00pm
The Opportunity
STEM Recruitment Solutions are delighted to be recruiting for an exciting opportunity with a well-established business based in Glasgow, as they continue an ambitious period of growth. We are looking for an experienced Senior Credit Controller to join their Finance team. This is a fantastic opportunity for someone with strong credit control experience who is ready to take ownership of a portfolio of strategic clients while also leading and supporting a small team. The business has ambitious long-term growth plans and is committed to investing in its people, processes and future development.
Key Responsibilities
- Manage credit control across a portfolio of strategic clients
- Lead, support and motivate a small team of Credit Controllers
- Manage and prioritise high-value outstanding debts
- Achieve agreed credit control and management KPIs
- Maintain excellent customer relationships through professional and effective communication
- Lead the resolution of customer queries and account disputes
- Chase missed, short or promised payments
- Manage and raise Letters Before Action (LBAs)
- Manage and chase Writ proceedings
- Run customer payment reminders
- Post and allocate cash daily
- Chase and apply customer remittances
- Maintain accurate debtor records and communications
- Manage the legal section of the Debtor Tracker
- Follow established Credit Control procedures
- Contribute to process improvements designed to reduce debtor days
- Support the wider Finance function in maintaining a strong cash position
About You
We're looking for an experienced Credit Controller with at least three years' experience in a Senior Credit Controller, Lead Credit Controller or similar position. You'll be confident managing your own workload, dealing with high-value accounts and communicating effectively with customers and internal stakeholders at all levels.
You’ll ideally have:
- Previous experience in a Senior or Lead Credit Control position
- Experience managing or mentoring a small team
- A proven track record of improving debtor days and credit control processes
- Strong communication and customer relationship skills
- Experience using CreditSafe
- Experience working with finance systems, ideally those with a collections module
- Strong Microsoft Excel skills
- Excellent attention to detail and record-keeping
- Confidence dealing with escalated queries and payment issues
- Experience managing legal credit control processes would be advantageous
- Experience within the security or construction sectors would be desirable, but is not essential
What's On Offer?
This is an excellent opportunity to join a growing business where you'll have the opportunity to make a genuine impact within the Finance function. The company places a strong emphasis on its people and encourages employees to contribute ideas, embrace change and play an active role in its continued growth.
The role also comes with a strong benefits package, including:
- Additional annual leave
- Cycle to Work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- On-site gym
- Paid volunteer time
- Profit-sharing scheme
- Employee referral programme
- Sick pay
STEM Recruitment Solutions Ltd operates as both a Recruitment Agency and a Recruitment Business. We endeavour to reply to all applications when possible however on occasions this may not be possible due to volumes of responses.
Senior Credit Controller employer: Stem Recruitment Solutions
STEM Recruitment is an exceptional employer, offering a permanent full-time position as an Electrical Fitter within a leading manufacturer in the electrical engineering sector. With a focus on employee well-being, the company promotes a four-day working week, allowing for a long weekend every week, and provides opportunities for professional growth through diverse projects across multiple industries. The supportive work culture and commitment to high-quality standards make it an ideal place for skilled professionals seeking meaningful and rewarding employment.
Contact Details:
Stem Recruitment Solutions Recruitment Team
