Senior Credit Controller

Senior Credit Controller Location : Glasgow Salary : Up to £31,000 per annum, depending on experience Contract : Permanent, Full-time Hours : Monday to Friday, 8:30am to 5:00pm The Opportunity STEM Recruitment Solutions are delighted to be recruiting for an exciting opportunity with a well-established business based in Glasgow, as they continue an ambitious period of growth. We are looking for an experienced Senior Credit Controller to join their Finance team. This is a fantastic opportunity for someone with strong credit control experience who is ready to take ownership of a portfolio of strategic clients while also leading and supporting a small team. The business has ambitious long-term growth plans and is committed to investing in its people, processes and future development. Key Responsibilities Manage credit control across a portfolio of strategic clients Lead, support and motivate a small team of Credit Controllers Manage and prioritise high-value outstanding debts Achieve agreed credit control and management KPIs Maintain excellent customer relationships through professional and effective communication Lead the resolution of customer queries and account disputes Chase missed, short or promised payments Manage and raise Letters Before Action (LBAs) Manage and chase Writ proceedings Run customer payment reminders Post and allocate cash daily Chase and apply customer remittances Maintain accurate debtor records and communications Manage the legal section of the Debtor Tracker Follow established Credit Control procedures Contribute to process improvements designed to reduce debtor days Support the wider Finance function in maintaining a strong cash position About You We're looking for an experienced Credit Controller with at least three years' experience in a Senior Credit Controller, Lead Credit Controller or similar position. You'll be confident managing your own workload, dealing with high-value accounts and communicating effectively with customers and internal stakeholders at all levels. You'll ideally have: Previous experience in a Senior or Lead Credit Control position Experience managing or mentoring a small team A proven track record of improving debtor days and credit control processes Strong communication and customer relationship skills Experience using **CreditSafe** Experience working with finance systems, ideally those with a collections module Strong Microsoft Excel skills Excellent attention to detail and record-keeping Confidence dealing with escalated queries and payment issues Experience managing legal credit control processes would be advantageous Experience within the security or construction sectors would be desirable, but is **not essential** What's On Offer? This is an excellent opportunity to join a growing business where you'll have the opportunity to make a genuine impact within the Finance function. The company places a strong emphasis on its people and encourages employees to contribute ideas, embrace change and play an active role in its continued growth. The role also comes with a strong benefits package, including: Additional annual leave Cycle to Work scheme Employee discount Enhanced maternity leave Enhanced paternity leave Health & wellbeing programme On-site gym Paid volunteer time Profit-sharing scheme Employee referral programme Sick pay STEM Recruitment Solutions Ltd operates as both a Recruitment Agency and a Recruitment Business. We endeavour to reply to all applications when possible however on occasions this may not be possible due to volumes of responses. STEM Recruitment is a Scientific, Engineering and Manufacturing Recruitment business supplying talented staff to permanent and temporary opportunities. TPBN1_UKTJ