Senior Credit Controller in Glasgow

Senior Credit Controller in Glasgow

Glasgow Full-Time 31000 - 31000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage credit control for strategic clients and lead a small team.
  • Company: Established business in Glasgow with ambitious growth plans.
  • Benefits: Competitive salary, additional leave, health programme, and profit-sharing scheme.
  • Other info: Join a supportive culture that values your ideas and contributions.
  • Why this job: Make a genuine impact in finance while developing your leadership skills.
  • Qualifications: 3+ years in credit control and strong communication skills.

The predicted salary is between 31000 - 31000 £ per year.

Location: Glasgow

Salary: Up to £31,000 per annum, depending on experience

Contract: Permanent, Full-time

Hours: Monday to Friday, 8:30am to 5:00pm

The Opportunity

STEM Recruitment Solutions are delighted to be recruiting for an exciting opportunity with a well-established business based in Glasgow, as they continue an ambitious period of growth. We are looking for an experienced Senior Credit Controller to join their Finance team. This is a fantastic opportunity for someone with strong credit control experience who is ready to take ownership of a portfolio of strategic clients while also leading and supporting a small team. The business has ambitious long-term growth plans and is committed to investing in its people, processes and future development.

Key Responsibilities

  • Manage credit control across a portfolio of strategic clients
  • Lead, support and motivate a small team of Credit Controllers
  • Manage and prioritise high-value outstanding debts
  • Achieve agreed credit control and management KPIs
  • Maintain excellent customer relationships through professional and effective communication
  • Lead the resolution of customer queries and account disputes
  • Chase missed, short or promised payments
  • Manage and raise Letters Before Action (LBAs)
  • Manage and chase Writ proceedings
  • Run customer payment reminders
  • Post and allocate cash daily
  • Chase and apply customer remittances
  • Maintain accurate debtor records and communications
  • Manage the legal section of the Debtor Tracker
  • Follow established Credit Control procedures
  • Contribute to process improvements designed to reduce debtor days
  • Support the wider Finance function in maintaining a strong cash position

About You

We're looking for an experienced Credit Controller with at least three years' experience in a Senior Credit Controller, Lead Credit Controller or similar position. You'll be confident managing your own workload, dealing with high-value accounts and communicating effectively with customers and internal stakeholders at all levels.

You’ll ideally have:

  • Previous experience in a Senior or Lead Credit Control position
  • Experience managing or mentoring a small team
  • A proven track record of improving debtor days and credit control processes
  • Strong communication and customer relationship skills
  • Experience using CreditSafe
  • Experience working with finance systems, ideally those with a collections module
  • Strong Microsoft Excel skills
  • Excellent attention to detail and record-keeping
  • Confidence dealing with escalated queries and payment issues
  • Experience managing legal credit control processes would be advantageous
  • Experience within the security or construction sectors would be desirable, but is not essential

What's On Offer?

This is an excellent opportunity to join a growing business where you'll have the opportunity to make a genuine impact within the Finance function. The company places a strong emphasis on its people and encourages employees to contribute ideas, embrace change and play an active role in its continued growth. The role also comes with a strong benefits package, including:

  • Additional annual leave
  • Cycle to Work scheme
  • Employee discount
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Health & wellbeing programme
  • On-site gym
  • Paid volunteer time
  • Profit-sharing scheme
  • Employee referral programme
  • Sick pay

Senior Credit Controller in Glasgow employer: Stem Recruitment Solutions

Stem Recruitment Solutions is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the picturesque setting of Eyemouth, Berwickshire. Employees benefit from competitive salaries, professional development opportunities, and a supportive environment that encourages growth and career advancement within the manufacturing sector.

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Contact Details:

Stem Recruitment Solutions Recruitment Team

We think you need these skills to ace Senior Credit Controller in Glasgow

Credit Control
Team Leadership
Debt Management
Customer Relationship Management
Communication Skills
Problem Resolution
Record Keeping