At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for Samsung customers.
- Company: Join the innovative team at Stellar Global, representing Samsung in Selfridges, London.
- Benefits: Enjoy a competitive salary, commission, discounts, and health cash plan.
- Other info: Flexible hours, supportive culture, and opportunities for career progression.
- Why this job: Be part of a dynamic team that values technology and personal growth.
- Qualifications: Experience in luxury retail, strong communication skills, and a passion for technology.
The predicted salary is between 30784 - 30784 £ per year.
We are looking for a driven full time Sales Associate/Advisor with a passion for people and technology to join our amazing team at Samsung, Selfridges, London.
Overall purpose of the role: As a Sales Associate you will be working in a diverse and knowledgeable Experience Team to ensure we deliver exceptional customer service at Samsung Selfridges. Reporting into the Management Team, your role will be focused on ensuring that every customer entering the store enjoys a memorable, personalised experience, whilst developing your specialist skills to deliver top-tier product demonstrations.
About Stellar Global: Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, Stellar is able to deliver a best-in-class service for physical, virtual or hybrid retail experiences. By providing bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global is committed to creating a culture of community and support while cultivating outstanding retail experience specialists. Stellar is an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.
Key Accountabilities:
- Provide exceptional customer service in line with company standards
- To deliver a successful execution across all KPI’s, these can range from NPS, Commercial Targets and more
- Effectively working alongside team members
- Supporting Samsung projects - Click & Collect
- Supporting with Samsung events and providing detailed, interactive and engaging tours of the Samsung Harrods Space
- Embrace values- Stay curious, Be can do, Own it and Work Smart
Personal Specification (Knowledge/experience):
- Ideally experienced in luxury or high-end retail
- Passion for technology
- Driven and self-motivated
- Well organised and accountable for all responsibilities
- Experience in sales and/or customer service
- A natural people-person, with exceptional communication and presentation skills, for one-on-one or group interactions
- A true advocate for the brand, able to understand and define every customer’s specific needs and interests, and encourage them to be excited about the potential the brand’s products can offer in their lives - embedding a tangible sense of loyalty in every interaction
- An energetic, friendly and outgoing individual who values learning and knowledge
- Professional, and a team player - able to work as part of a diverse and varied team, collaboratively, always seeking to achieve the best possible results against KPIs, together
What do we offer:
- Full time role, 40hrs per week, fully flexible
- £30,784 annual salary plus commission
- Discount at Samsung members only website
- 21 days annual leave + Bank Holidays
- Health cash plan via Medicash
- Great staff benefits
Sales Advisor employer: Stellar
Stellar Entertainment is an exceptional employer that fosters a collaborative and innovative work culture, perfect for those passionate about next-gen graphics. With a focus on employee growth, we offer opportunities to enhance your skills in a dynamic environment while enjoying the flexibility of a hybrid work model in the vibrant town of Guildford. Join us to be part of a team that values creativity and technical excellence, pushing the boundaries of rendering technology.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Advisor at Stellar, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Stellar. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Stellar:When writing your cover letter, make sure to tailor your message specifically for Stellar. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Stellar
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Stellar that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Stellar that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Stellar’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
