At a Glance
- Tasks: Engage customers and deliver exceptional service in a vibrant retail environment.
- Company: Join Stellar Global, a progressive agency focused on creating outstanding retail experiences.
- Benefits: Earn £16 per hour plus a 10% performance bonus with flexible hours.
- Other info: Fixed term contract from September to December 2026 with opportunities for growth.
- Why this job: Be part of an exciting flagship store launch on Oxford Street and represent a premium global brand.
- Qualifications: Experience in retail or hospitality, strong communication skills, and a positive attitude.
The predicted salary is between 16 - 16 £ per hour.
Stellar Global is hiring confident, Customer Experience Team member to support the launch of an exciting new flagship store on Oxford Street.
At the moment, this is a fixed term contract role from September- December 2026.
This is a high-energy, customer-facing rolewhereyou’llengage with the public, represent a premium global brand, and deliver an outstanding in-store experience from launch through to the end of the year.
About the brand: "Tools for humanity" is a global technology company building tools designed for the age of AI.
Founded by Alex Blania and Sam Altman, the company is focused on developing technology that helps people prove they are real humans online in an increasingly AI-driven world.
The company’s ecosystem includes
- World ID — a digital proof-of-human system
- World App — the companion mobile platform
- The Orb — an advanced device designed to verify unique human identity securely and privately
- About Stellar Global
Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people.
By investing heavily in its staff, Stellaris able todeliver a best-in-class service for physical, virtual or hybrid retail experiences.
By providing bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global is committed to creating a culture of community and support while cultivating outstanding retail experience specialists.
Stellar is an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.
- Key Accountabilities
- Welcome and engage customers in a busy retail environment
- Deliver exceptional customer service and brand experiences
- Confidently approach andassistcustomers on the shop floor
- Support customers with product information and general enquiries
- Maintain a professional and polished presence at all times
- Represent the brand with energy, enthusiasm, and positivity
- What we are looking for
- Retail, Brand ambassador/promotional work, Hospitalityor front-of-house experience
- Experience working with premium brands
- Professional presentation and positive attitude
- Reliable and punctual
- Strong communicationand interpersonal skills
- You are naturally outgoing, proactive, and comfortable speaking to a high volume of customers every day
- Comfortable working in a fast-paced flagship retail environment
- Must be 21+
- What do we offer
- £16 per hour plus 10% performance bonus
- Must be flexible to work 4-5 days between Mon-Sun
- Contracted hours: 34 hrs per week
- Fixed term contract: September- December 2026
- Work with an innovative, globallyrecognizedbrand
- Be part of a major flagship launch on Oxford Street, London. Store opening hours: Monday – Saturday: 10am – 7pm. Sunday: 12pm – 6pm.
- #J-18808-Ljbffr
Product Expert employer: Stellar
At Samsung KX, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Kings Cross, London. Our team thrives in a dynamic environment where personal growth is encouraged through hands-on experience and continuous learning opportunities, all while engaging with customers in an immersive brand experience. With competitive benefits like a Samsung work phone, generous annual leave, and a health cash plan, we ensure our employees feel valued and supported in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Product Expert
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Product Expert
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Stellar:Don’t forget to personalise your application for Stellar! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Stellar
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Stellar offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Stellar and contribute positively during your temporary stint.
