Stellar is seeking a proactive Supervisor to lead a Sales Specialists team at our Premium Samsung site in London. You will coach staff, ensure top-tier customer service, and help translate Stellar’s innovative vision into daily actions that delight customers.
In this role you will report to the Concession Manager and Clienteling Experience Manager, driving engagement, meeting KPIs, and fostering a collaborative, inclusive environment while upholding Samsung brand standards.
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Premium Retail Team Lead - Customer Experience employer: Stellar
At Samsung KX, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Kings Cross, London. Our team thrives in a dynamic environment where personal growth is encouraged through hands-on experience and continuous learning opportunities, all while engaging with customers in an immersive brand experience. With competitive benefits like a Samsung work phone, generous annual leave, and a health cash plan, we ensure our employees feel valued and supported in their roles.
