Sales and Showroom Manager in City of London

Stellar Works is set to open its dedicated UK showroom in Clerkenwell later this year, and we are looking for the person who will run it. This is a rare opportunity to be a founding presence in a new chapter of a globally respected design brand, shaping the experience of our UK clients and the day-to-day of our London operation.

Established in 2012, Stellar Works is a globally recognized leader in furniture manufacturing, headquartered in Shanghai with offices & showrooms in New York, Los Angeles, London, Milan, and Tokyo. Stellar Works manufactures & distributes furnishings for hospitality, workplace, and residential across the AMERICAS, EMEA, and APAC.

About the Role

This is a varied, hands-on role combining sales operations, client services, and showroom management. You will be the operational backbone of our sales operation, as well as the face of Stellar Works in London: the first person architects, interior designers, and specifiers meet when they walk through the door. Reporting directly to the Head of Sales UK, and supported by our operations team at headquarters, your remit covers the UK as the primary market alongside broader European client and project responsibilities.

• Sales Operations & Pipeline Support: Support the Head of Sales UK across the full pipeline, from lead tracking and quotation preparation through to order processing and post-sale follow-up. Maintain CRM records and produce regular reporting on pipeline performance, project status, and forecasting. This role works closely with our A&D channel, dealer network, and contract sales network.
• Client Services: Build and maintain strong relationships with our client base: architects, interior designers, hospitality operators, and contract furniture specifiers. Handle product and pricing enquiries, coordinate sample requests and deliveries, and ensure a consistently high standard of service at every touchpoint.
• Order & Project Coordination: Liaise with our operations and production teams at the factory to support project delivery across the UK and European markets, including bespoke hospitality projects. Working closely with the Head of Sales UK, track milestones, manage documentation, and keep clients informed, acting as the connective tissue between our London showroom and our Shanghai headquarters.
• Sample & Marketing Materials: Manage the showroom's sample inventory, finish library and marketing collateral. Support the global marketing team on UK brand-building activities and content produced from the showroom.
• Showroom Management: Own the day-to-day of our Clerkenwell showroom, ensuring it is always immaculate, up to the brand standards, and welcoming. Act as the first point of contact for visiting clients, architects, interior designers, and trade partners. Plan and execute showroom events, open houses, and collection launches.

The Story of You

We are looking for a candidate with around 5 years of experience in a sales operations, showroom, or client-facing coordination role within the furniture industry. Experience with bespoke or made-to-order furniture is preferable. You will be naturally organised, polished in client-facing situations, and genuinely interested in design.

• Comfortable managing competing priorities in a fast-moving, entrepreneurial environment without losing attention to quality or detail.
• A natural communicator: polished and professional in person, by phone, and in writing, with the confidence to represent Stellar Works to architects, designers, and clients at the highest level.
• Commercially minded and data-literate, with experience working in CRM systems and preparing quotations or sales reports. Familiarity with specification sales and the A&D sector is a strong plus.
• Proactive and ownership-oriented: you bring structure and initiative to everything you take on, and you take pride in the detail.
• Previous experience working in a luxury brand showroom or contract furniture environment is highly valued.
• A background in interior design, industrial design, architecture, or a related creative discipline is an advantage.

Practical Details

• Full-time, office-based role in our Clerkenwell showroom, London
• Reports to: Head of Sales, UK
• A competitive salary package commensurate with experience
• References essential

If this role excites you and what we are looking for sounds like you, please send your CV together with a cover letter describing why you think you are the right person for us to: london@stellarworks-eu.com.