At a Glance
- Tasks: Lead the completions team and oversee mortgage processes in a fast-paced environment.
- Company: Dynamic specialist lending business with a focus on career progression.
- Benefits: Competitive pension, private medical care, 25 days leave, and exciting team events.
- Other info: Great opportunities for personal development and growth within the company.
- Why this job: Step into a leadership role and make a real impact in the mortgage industry.
- Qualifications: Experience in mortgage completions and strong leadership skills are essential.
The predicted salary is between 56059 - 68517 £ per year.
Location: Hertfordshire
Salary: Confirmed on application
Hours: Monday to Friday 9 am to 5.30 pm
Benefits:
- Competitive pension, life assurance, private medical, dental, and eye care
- 25 days annual leave plus bank/public holidays and annual leave purchase option
- PerkBox rewards, refreshments, and social/team events
- Excellent development and career progression opportunities
About the position:
This is an excellent opportunity for an experienced Case Manager with completions experience gained within a specialist lender or packager to take the next step into a leadership role within a fast-paced specialist lending business. The role will involve overseeing the completions' function, with two Team Leaders reporting directly into you. We are looking for someone who can hit the ground running, has a strong understanding of the completions process, and possesses the aptitude, skills and confidence to oversee the function effectively. While previous people management experience would be advantageous, the ability to lead, coordinate and support the team, drive performance and ensure the smooth running of completions is essential.
Responsibilities:
- Oversee the completions and complaints function across Buy-to-Let, First Charge Residential and Second Charge Mortgages.
- Manage and develop two Team Leaders, supporting performance, training and continuous improvement.
- Oversee the completions pipeline from offer through to completion, monitoring document and offer expiries.
- Provide accurate monthly completion forecasts and management information to senior management.
- Maintain and improve operational processes, systems and UAT testing.
- Ensure effective quality assurance processes are in place, providing regular feedback to the wider operational team.
- Work closely with Underwriting Team Leaders and build strong relationships with brokers, solicitors and key third-party suppliers.
- Conduct regular one-to-ones, performance reviews and appraisals, ensuring training and development needs are met.
- Ensure all activities comply with company policies and procedures.
Experience and skills required:
- Excellent understanding of the mortgage completions process, with hands-on experience gained as part of a wider role; a dedicated completions position is not essential.
- Ideally, experience within a specialist lender, although candidates from a mortgage packager will also be considered.
- Experience overseeing completions, managing complaints and supporting or leading a team.
- Able to work effectively in a fast-paced environment with limited supervision, with a good understanding of FCA regulations and compliance requirements.
- CeMAP is desirable but not essential.
For more information regarding the role, please contact us. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Completions Manager in Welwyn employer: Stellar Select
As an AI & CRM Implementation Specialist in a dynamic fintech environment, you will thrive in a culture that values innovation and collaboration. With competitive benefits including a discretionary annual bonus, generous annual leave, and opportunities for professional growth, our company is dedicated to fostering a supportive workplace where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Completions Manager in Welwyn
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Stellar Select. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Stellar Select.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Stellar Select. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Completions Manager in Welwyn
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Stellar Select and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Stellar Select how you can be a team player!
How to prepare for a job interview at Stellar Select
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Stellar Select.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Stellar Select's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
