Telephone Business Development Manager
Telephone Business Development Manager

Telephone Business Development Manager

Watford Full-Time 30000 - 45000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and grow relationships with brokers, handling enquiries and structuring deals.
  • Company: Join a well-established specialist lender in the bridging finance sector.
  • Benefits: Enjoy 25 days annual leave, private healthcare, and a contributory pension scheme.
  • Why this job: Thrive in a dynamic environment while building lasting relationships and driving results.
  • Qualifications: Experience in bridging finance is preferred; strong communication skills are essential.
  • Other info: Office-based role in Watford, Monday to Friday, with opportunities for career growth.

The predicted salary is between 30000 - 45000 £ per year.

Job Title: Telephone Business Development Manager

Location: Watford – Office Based

Salary: Competitive + Commission

Hours: Monday to Friday 9 am to 5.30 pm

Benefits:

  • Contributory Pension scheme
  • Private Medical Healthcare
  • Life Assurance
  • Dental Plan
  • Free eye tests
  • Annual leave purchase scheme
  • Social events
  • Refreshments
  • 25 days annual leave with bank and public holidays on top
  • Perk box
  • Superb development opportunities

About the position of Telephone Business Development Manager:

Are you an experienced bridging finance professional looking to join a well-established and growing specialist lender? Whether you\’ve built your knowledge through broking, relationship management, or business development, this is a great opportunity to further your career in a dynamic and supportive environment.

As a Telephone Business Development Manager, you\’ll be responsible for managing and growing intermediary relationships within a defined region. Working closely with a field-based BDM, you\’ll handle inbound enquiries, structure deals, and support brokers to drive lending volumes across bridging, development, and commercial finance. You\’ll be the go-to contact for your broker panel, providing product guidance and ensuring deals progress smoothly through to completion.

This role is ideal for someone who thrives in a fast-paced, telephone-based role and is motivated by delivering results and building strong, lasting relationships in the intermediary market.

Responsibilities for the role of Telephone Business Development Manager:

  • Build and maintain relationships with introducers to meet business targets.
  • Gain in-depth knowledge of bridging, development, and commercial finance products, criteria, and USPs.
  • Assess enquiries, generate terms, and progress applications within SLAs.
  • Work closely with the regional field BDM to maximise sales opportunities.
  • Respond promptly to new business enquiries from intermediaries.
  • Keep accurate records in CRM and maintain communication logs.
  • Keep intermediaries informed about new products and market trends.
  • Engage proactively with new, existing, and lapsed intermediaries.
  • Conduct fact-finding calls with intermediaries to identify opportunities.
  • Schedule virtual meetings to present product propositions and benefits.
  • Evaluate enquiries, identify sales opportunities, and help structure deals.
  • Follow up on issued terms and agreed deals to ensure progression.
  • Introduce new firms and provide regional support information.
  • Support field BDM with on-the-road appointments, ensuring excellent service.
  • Log all activities in CRM (HubSpot).

Experience and skills required for the role of Telephone Business Development Manager:

  • Solid understanding of bridging finance processes.
  • Direct experience in bridging, development, or commercial finance is highly advantageous
  • Confident and articulate communicator, with excellent listening and objection-handling skills
  • Proven track record of developing and maintaining successful broker relationships
  • Organised and adaptable, with the ability to prioritise and deliver against service level expectations
  • Driven and proactive, with a commercial mindset and the confidence to convert opportunities into business

For more information regarding the role of Telephone Business Development Manager please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC.

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.

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Telephone Business Development Manager employer: Stellar Select

Join a dynamic and supportive team as a Telephone Business Development Manager in Watford, where you will enjoy a vibrant work culture that prioritises employee well-being and growth. With benefits like a contributory pension scheme, private medical healthcare, and generous annual leave, we are committed to fostering a rewarding environment that encourages professional development and strong relationships within the intermediary market.
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Contact Detail:

Stellar Select Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telephone Business Development Manager

✨Tip Number 1

Familiarise yourself with the specific products and services offered in bridging, development, and commercial finance. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals in the bridging finance sector. Attend industry events or join relevant online forums to connect with potential colleagues and brokers, which can give you insights into the role and company culture.

✨Tip Number 3

Prepare for role-play scenarios that may come up during the interview process. Practising how to handle objections and structure deals over the phone will showcase your communication skills and readiness for the position.

✨Tip Number 4

Research the company’s recent developments and market trends. Being able to discuss these topics during your interview will show that you are proactive and well-informed, making you a more attractive candidate.

We think you need these skills to ace Telephone Business Development Manager

Bridging Finance Knowledge
Relationship Management
Sales Skills
Excellent Communication Skills
Objection Handling
CRM Proficiency (HubSpot)
Organisational Skills
Adaptability
Commercial Awareness
Deal Structuring
Time Management
Proactive Approach
Market Trend Awareness
Fact-Finding Techniques

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in bridging finance, business development, and relationship management. Use specific examples that demonstrate your success in these areas.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention how your skills align with the responsibilities of a Telephone Business Development Manager and express your enthusiasm for the position.

Highlight Communication Skills: Since the role is telephone-based, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've successfully managed relationships and handled objections in previous roles.

Showcase Your Proactivity: Demonstrate your proactive approach by including instances where you identified opportunities and took initiative to drive results. This will resonate well with the company's focus on delivering results and building strong relationships.

How to prepare for a job interview at Stellar Select

✨Know Your Products Inside Out

Make sure you have a solid understanding of bridging, development, and commercial finance products. Be prepared to discuss their unique selling points and how they can benefit brokers.

✨Demonstrate Relationship Management Skills

Prepare examples of how you've successfully built and maintained relationships with brokers in the past. Highlight your communication skills and ability to handle objections effectively.

✨Showcase Your Organisational Skills

Be ready to discuss how you manage your time and prioritise tasks, especially in a fast-paced environment. Mention any tools or methods you use to keep track of enquiries and follow-ups.

✨Engage with Market Trends

Stay updated on current market trends and be prepared to discuss how they impact the bridging finance sector. This shows your proactive approach and commercial mindset, which are crucial for the role.

Telephone Business Development Manager
Stellar Select
Location: Watford

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