Stellar Select in the United Kingdom is seeking a Collections Specialist to support vulnerable customers and manage arrears for secured lending. You will contact customers to negotiate repayment plans, assess affordability, and monitor ongoing arrangements within a small, supportive team.
The role emphasizes empathy, professional communication, and adherence to FCA guidelines, with a focus on accurate reporting and collaboration with external agencies. A positive, hands-on contributor is valued.
Empathetic Collections Specialist - Secured Lending in Rotherham employer: Stellar Select
As an AI & CRM Implementation Specialist in a dynamic fintech environment, you will thrive in a culture that values innovation and collaboration. With competitive benefits including a discretionary annual bonus, generous annual leave, and opportunities for professional growth, our company is dedicated to fostering a supportive workplace where your contributions are recognised and rewarded.