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- Tasks: Lead and develop the Sales Operations team to drive operational excellence.
- Company: Growing financial services business with a collaborative culture.
- Benefits: Up to £80,000 salary, 25-30 days holiday, private medical cover, and more.
- Other info: Strong learning and development opportunities with recognition awards and social events.
- Why this job: Join a high-impact role and make a difference in a dynamic environment.
- Qualifications: Experience in Sales Operations and leading cross-functional teams required.
Location: Manchester Hybrid
Salary: Up to circa £80,000
Benefits:
- 25 days' holiday (rising to 30 with service) + your birthday off
- Generous matched pension + life assurance
- Private medical cover (Bupa)
- Holiday buy/sell scheme (up to 5 days)
- Eye care support + Employee Assistance Programme
- Recognition awards + regular social events
- Strong learning & development opportunities
About the position:
A brilliant opportunity for an experienced Operations leader to join a growing financial services business in a newly created, high-impact role. Sitting as one of three Senior Managers, this position is key to bringing operational structure, process discipline, and alignment across multiple locations and product lines. You'll need a strong background in lending (ideally within an intermediary-led environment), proven experience leading cross-functional teams, and a track record of driving process improvement within a fast-paced, regulated setting. This role suits a highly collaborative leader who is comfortable getting into the details, improving how things work, and working closely with other senior stakeholders to deliver a consistent, high-performing operation.
Responsibilities:
- Lead and develop the Sales Operations team, delivering against SLAs, KPIs, and customer outcomes
- Drive operational excellence by improving processes, efficiency, and performance
- Collaborate closely with senior leaders to ensure alignment across locations and product lines
- Act as the operational lead, bringing structure and consistency across the function
- Identify and resolve operational challenges, driving continuous improvement
- Support business change initiatives, including systems and process transformation
Experience required:
- Proven experience in Sales Operations or Operations Leadership
- Background in lending environments (e.g. mortgages, second charge, specialist lending, intermediary-led)
- Experience leading cross-functional teams in a regulated, fast-paced setting
- Strong knowledge of operational processes, SLA/KPI management, and continuous improvement
- Exposure to change/transformation projects and/or systems or platform implementation (desirable)
- Strong stakeholder management and ability to work collaboratively at a senior level
- Hands-on, detail-oriented approach with a focus on operational delivery and execution
For more information regarding the role, contact us.
Senior Sales Operations Manager in Manchester employer: Stellar Select
Contact Detail:
Stellar Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Operations Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector, especially those who know about Sales Operations. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and how they operate. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've led teams and improved processes in previous roles. Use metrics to back up your achievements – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Sales Operations Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Sales Operations Manager role. Highlight your experience in lending and any leadership roles you've had. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've driven process improvements and led cross-functional teams in the past.
Showcase Your Collaborative Spirit: Since this role involves working closely with senior leaders, make sure to emphasise your collaborative skills. We love seeing candidates who can work well with others and drive operational excellence together!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Stellar Select
✨Know Your Numbers
As a Senior Sales Operations Manager, you'll need to demonstrate your understanding of SLAs and KPIs. Brush up on relevant metrics from your previous roles and be ready to discuss how you've driven performance improvements in those areas.
✨Showcase Your Leadership Style
This role requires a collaborative leader. Prepare examples that highlight your experience leading cross-functional teams and how you’ve fostered a culture of operational excellence. Be ready to discuss specific challenges you faced and how you overcame them.
✨Understand the Business Landscape
Familiarise yourself with the financial services sector, particularly lending environments. Research the company’s products and recent developments in the industry to show that you’re not just a fit for the role but also passionate about the business.
✨Prepare for Change Management Questions
Given the focus on process transformation, expect questions about your experience with change initiatives. Think of examples where you successfully implemented new systems or processes, and be prepared to discuss the impact of those changes.