At a Glance
- Tasks: Lead and motivate a sales team to drive mortgage product performance.
- Company: Dynamic company in the mortgage industry with a focus on team success.
- Benefits: Competitive pension, private medical care, 25 days leave, and exciting perks.
- Other info: Great career progression opportunities in a supportive environment.
- Why this job: Make an impact in the mortgage sector while developing your leadership skills.
- Qualifications: Experience in mortgages and managing sales teams is essential.
The predicted salary is between 40000 - 50000 £ per year.
Location: Hertfordshire
Salary: Confirmed on application
Hours: Monday to Friday 9 am to 5.30 pm
Benefits:
- Competitive pension, life assurance, private medical, dental, and eye care
- 25 days annual leave plus bank/public holidays and annual leave purchase option
- PerkBox rewards, refreshments, and social/team events
- Excellent development and career progression opportunities
About the position:
We are looking for an experienced Internal Sales Manager, Mortgages to lead and motivate a team of telephone-based Business Development Managers, driving sales performance across residential and buy-to-let mortgage products. You will manage broker relationships, oversee team KPIs and pipeline performance, provide coaching and development, and support complex lending enquiries. The ideal candidate will have proven experience within the mortgage industry, a strong understanding of residential and buy-to-let lending, and previous experience managing a sales or business development team in a target-driven environment.
Responsibilities:
- Lead, coach and develop a team of Business Development Managers to achieve sales, KPI and SLA targets.
- Build and manage relationships with mortgage brokers, networks and introducers to drive new business.
- Support brokers with lending criteria, case enquiries and submissions.
- Monitor team performance, outbound activity and sales pipelines.
- Review and approve complex lending cases outside standard criteria.
- Identify cross-selling opportunities and promote the wider lending product range.
- Maintain accurate CRM records, reporting and pipeline management.
- Keep up to date with market trends, competitor activity and regulatory requirements.
Experience and skills required:
- Proven experience within the mortgage industry, including Residential and Buy-to-Let lending.
- Previous experience managing and developing a sales team.
- Strong understanding of mortgage products, lending criteria and intermediary distribution.
- Track record of delivering against sales targets, KPIs and service standards.
- Knowledge of FCA regulations, including MCOB and Consumer Duty.
For more information regarding the role please contact us.
Internal Sales Manager employer: Stellar Select
As an Internal Sales Manager at our Hertfordshire location, you will join a dynamic team that values collaboration and personal growth. We offer a competitive benefits package, including a generous pension scheme, private medical care, and ample annual leave, alongside a vibrant work culture that encourages professional development and team bonding through social events. With a focus on career progression and a supportive environment, this role is perfect for those looking to make a meaningful impact in the mortgage industry.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the mortgage industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and be ready to discuss how your experience aligns with their needs. Practice common interview questions, especially around team management and sales performance.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight your past successes in managing teams and driving sales. Use specific examples that demonstrate your impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Internal Sales Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Internal Sales Manager role. Highlight your experience in the mortgage industry and any previous management roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've led teams and driven sales performance in the past. We love a good story!
Showcase Your Achievements:Don't just list your responsibilities; showcase your achievements! Use numbers and metrics to demonstrate how you've met or exceeded sales targets and KPIs. This will help us see the impact you've made in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you'll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Stellar Select
✨Know Your Mortgage Stuff
Make sure you brush up on your knowledge of residential and buy-to-let mortgage products. Be ready to discuss lending criteria and how they impact broker relationships. This will show that you’re not just familiar with the industry, but that you can also lead a team effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and developed sales teams in the past. Think about specific KPIs you’ve helped your team achieve and how you motivated them to reach their targets. This will demonstrate your capability to lead and inspire others.
✨Understand the Market Trends
Stay updated on current market trends and competitor activity in the mortgage sector. Bring insights to the interview about how these trends could affect the business and how you would adapt your team's strategy accordingly.
✨Be Ready for Complex Scenarios
Anticipate questions about handling complex lending cases and how you would support brokers with challenging enquiries. Prepare to discuss your thought process and decision-making skills in these situations, as it’s crucial for the role.
