At a Glance
- Tasks: Lead a dynamic underwriting team and ensure top-notch customer service in mortgage applications.
- Company: Join a well-established building society with a strong focus on innovation and teamwork.
- Benefits: Enjoy up to 25 days holiday, a contributory pension scheme, and health cash plan.
- Other info: Hybrid work model with opportunities for professional growth and development.
- Why this job: Make a real impact by driving transformation in mortgage underwriting processes.
- Qualifications: Proven experience in leading underwriting teams and assessing complex mortgage cases.
The predicted salary is between 60750 - 74250 £ per year.
Location: Buckinghamshire
Hybrid 3 days a week, 2 days working from home
Up to 25 days holiday
Contributory pension scheme (up to 10% employer contributions)
BUPA Health Cash Plan
Training and development opportunities
Staff recognition awards
About our Client and the role of Head of Underwriting:
Our client, a well-established building society, is seeking a Head of Underwriting to lead its Mortgage Underwriting team. Reporting to the Head of Operations, the successful candidate will ensure high standards of customer care and service levels while maintaining a strong risk management framework in a highly regulated environment. The role requires expertise in manual underwriting, the ability to assess complex mortgage cases, and a proactive approach to process improvement. The role also involves leading a team of experienced underwriters, bringing structure and efficiency to operations, and driving transformation initiatives, including updates to the society's underwriting platform. Additionally, the candidate will be responsible for stakeholder management, including presenting cases to internal committees and board members.
Responsibilities for the role of Head of Underwriting:
- Manage and maintain the integrity of the mortgage book in line with lending mandates and policy.
- Act as a subject matter expert in specialist underwriting for the building society's niche products.
- Assess and approve complex mortgage applications outside standard lending policy.
- Lead and support a team of five experienced underwriters, ensuring productivity and performance.
- Conduct regular one-to-one meetings to provide structure and development within the team.
- Drive operational transformation, including platform updates and process improvements.
- Engage and support the team in managing changes to underwriting processes.
- Communicate effectively with brokers and intermediaries, providing feedback on declined cases.
- Ensure prudent lending decisions align with the building society's risk appetite.
- Represent the building society as an active member of the credit committee.
- Confidently present cases to executive committees and board members.
- Oversee regular audits and ensure compliance with regulatory requirements.
Experience required for the role of Head of Underwriting:
- Experience leading an underwriting team, ideally within a manual underwriting environment.
- Significant experience in mortgage underwriting, including residential and Buy-to-Let lending.
- Experience working with brokers, intermediaries, and packagers.
- Strong analytical skills and risk assessment expertise.
- Experience with ProVision (Desirable).
- Strong stakeholder management and communication skills.
- Proven ability to drive operational improvements and challenge existing processes.
For more information regarding the role of Head of Underwriting, please contact us.
Hiring: Head of Underwriting employer: Stellar Select
Stellar Select is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a hybrid work arrangement in the picturesque setting of Oxfordshire, employees benefit from a comprehensive healthcare cash plan, generous holiday allowance, and continuous development opportunities, making it a rewarding place to build a career in mortgage arrears management.
