Stellar Select Ltd in London is seeking a Quality Assurance Officer with hands-on QA, call observations and quality control experience within financial services. You will audit calls, emails and live chats against quality standards and provide constructive feedback to agents and teams to drive compliant outcomes.
The role emphasizes FCA regulations and Consumer Duty, requires 2+ years in QA or customer service, and offers hybrid working in London or remote options to suit flexibility while
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Quality Assurance Specialist - FCA (Hybrid/Remote) employer: Stellar Select Ltd
Join a dynamic fintech mortgage lender in London, where innovation meets opportunity. As a Product Analyst, you'll thrive in a collaborative work culture that values analytical thinking and encourages professional growth. With competitive salaries, comprehensive benefits, and a focus on continuous improvement, this role offers a unique chance to make a significant impact in the UK residential mortgage market while developing your skills in a supportive environment.
