Stellar Select Ltd. is seeking a Quality Assurance Officer in London with hybrid or remote options. The role focuses on auditing calls, emails and chats, ensuring FCA compliance and strong customer outcomes.
You will analyze results, provide feedback and drive improvements across processes and journeys. The successful candidate will have 2+ years in QA within financial services, be familiar with Consumer Duty, and possess strong coaching and reporting skills.
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QA Specialist, Financial Services - Hybrid/Remote employer: Stellar Select Ltd
Join a dynamic fintech mortgage lender in London, where innovation meets opportunity. As a Product Analyst, you'll thrive in a collaborative work culture that values analytical thinking and encourages professional growth. With competitive salaries, comprehensive benefits, and a focus on continuous improvement, this role offers a unique chance to make a significant impact in the UK residential mortgage market while developing your skills in a supportive environment.