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- Tasks: Lead and develop the Sales Operations team to drive operational excellence.
- Company: Dynamic financial services business with a focus on growth and collaboration.
- Benefits: Generous holiday, matched pension, private medical cover, and learning opportunities.
- Other info: Enjoy a hybrid work model and regular social events.
- Why this job: Join a high-impact role and make a difference in a fast-paced environment.
- Qualifications: Experience in Sales Operations and leading cross-functional teams in lending.
The predicted salary is between 75000 - 85000 £ per year.
A brilliant opportunity for an experienced Operations leader to join a growing financial services business in a newly created, high-impact role. Sitting as one of three Senior Managers, this position is key to bringing operational structure, process discipline, and alignment across multiple locations and product lines. You'll need a strong background in lending (ideally within an intermediary-led environment), proven experience leading cross‑functional teams, and a track record of driving process improvement within a fast-paced, regulated setting. This role suits a highly collaborative leader who is comfortable getting into the details, improving how things work, and working closely with other senior stakeholders to deliver a consistent, high-performing operation.
Responsibilities
- Lead and develop the Sales Operations team, delivering against SLAs, KPIs, and customer outcomes.
- Drive operational excellence by improving processes, efficiency, and performance.
- Collaborate closely with senior leaders to ensure alignment across locations and product lines.
- Act as the operational lead, bringing structure and consistency across the function.
- Identify and resolve operational challenges, driving continuous improvement.
- Support business change initiatives, including systems and process transformation.
Experience required
- Proven experience in Sales Operations or Operations Leadership.
- Background in lending environments (e.g., mortgages, second charge, specialist lending, intermediary-led).
- Experience leading cross‑functional teams in a regulated, fast‑paced setting.
- Strong knowledge of operational processes, SLA/KPI management, and continuous improvement.
- Exposure to change/transformation projects and/or systems or platform implementation (desirable).
- Strong stakeholder management and ability to work collaboratively at a senior level.
- Hands‑on, detail‑oriented approach with a focus on operational delivery and execution.
Senior Sales Operations Manager employer: Stellar Select Limited
Contact Detail:
Stellar Select Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Operations Manager
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to current employees at companies you’re interested in. We all know that sometimes it’s not just what you know, but who you know!
✨Ace the Informational Interview
Set up informal chats with professionals in sales operations. This is your chance to learn about their experiences and get insider tips on what the company values. Plus, it shows your genuine interest in the field and can lead to potential job opportunities down the line.
✨Showcase Your Skills
When you land an interview, be ready to demonstrate your expertise. Prepare examples of how you've improved processes or led teams in previous roles. We want to see your hands-on approach and how you can bring operational excellence to the table!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Senior Sales Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Sales Operations Manager role. Highlight your experience in lending and any leadership roles you've had. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've driven process improvements and led cross-functional teams in the past.
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. Use metrics where possible to demonstrate your impact, like improvements in SLAs or KPIs. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Stellar Select Limited
✨Know Your Numbers
As a Senior Sales Operations Manager, you'll need to demonstrate your understanding of SLAs and KPIs. Brush up on relevant metrics from your previous roles and be ready to discuss how you've driven improvements in these areas.
✨Showcase Your Leadership Style
This role requires a collaborative leader. Prepare examples of how you've successfully led cross-functional teams in the past. Highlight your hands-on approach and how you’ve resolved operational challenges while keeping everyone aligned.
✨Understand the Business Landscape
Familiarise yourself with the financial services sector, especially lending environments. Be prepared to discuss current trends and how they might impact operations. This shows you're not just a fit for the role but also for the industry.
✨Prepare for Change Management Questions
Given the focus on business change initiatives, think about your experiences with transformation projects. Be ready to share specific examples of how you've managed change and improved processes in a fast-paced, regulated setting.