At a Glance
- Tasks: Manage product switch cases and ensure a seamless customer experience.
- Company: Dynamic financial services company based in Watford.
- Benefits: Competitive salary, private healthcare, pension scheme, and social events.
- Other info: Enjoy 20 days annual leave plus bank holidays and excellent development opportunities.
- Why this job: Join a supportive team and develop your career in financial services.
- Qualifications: Experience in financial services with strong organisational skills.
The predicted salary is between 32000 - 34000 £ per year.
Location: Watford - Office Based
Salary: Up to £34,000
Hours: Monday to Friday 9 am to 5.30 pm
Benefits:
- Contributory Pension scheme
- Private Medical Healthcare
- Life Assurance
- Dental Plan
- Free eye tests
- Annual leave purchase scheme
- Social events
- Refreshments
- 20 days annual leave with bank and public holidays on top
- Perk box
- Superb development opportunities
About the position:
As a Product Switch Servicing Specialist, you'll take ownership of a pipeline of product switch cases from enquiry through to completion, ensuring every application meets lending criteria and is handled with care. Alongside this, you'll support the wider servicing team with day-to-day account management and operational tasks, keeping customer experience seamless.
We're looking for someone with proven experience in financial services, ideally in product transfers, underwriting, customer service, arrears management or account management, who combines strong organisational skills with exceptional attention to detail.
Responsibilities:
- Proactively manage a pipeline of Product Switch cases.