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- Tasks: Lead and develop the Sales Operations team to drive operational excellence.
- Company: Join a growing financial services business with a collaborative culture.
- Benefits: Enjoy 25 days holiday, private medical cover, and generous pension contributions.
- Other info: Dynamic environment with excellent career growth and regular social events.
- Why this job: Make a real impact in a high-stakes role with strong learning opportunities.
- Qualifications: Experience in Sales Operations and leading cross-functional teams required.
The predicted salary is between 75000 - 85000 £ per year.
A brilliant opportunity for an experienced Operations leader to join a growing financial services business in a newly created, high-impact role. Sitting as one of three Senior Managers, this position is key to bringing operational structure, process discipline, and alignment across multiple locations and product lines. You'll need a strong background in lending (ideally within an intermediary-led environment), proven experience leading cross‑functional teams, and a track record of driving process improvement within a fast-paced, regulated setting.
This role suits a highly collaborative leader who is comfortable getting into the details, improving how things work, and working closely with other senior stakeholders to deliver a consistent, high-performing operation.
Responsibilities- Lead and develop the Sales Operations team, delivering against SLAs, KPIs, and customer outcomes.
- Drive operational excellence by improving processes, efficiency, and performance.
- Collaborate closely with senior leaders to ensure alignment across locations and product lines.
- Act as the operational lead, bringing structure and consistency across the function.
- Identify and resolve operational challenges, driving continuous improvement.
- Support business change initiatives, including systems and process transformation.
- Proven experience in Sales Operations or Operations Leadership.
- Background in lending environments (e.g., mortgages, second charge, specialist lending, intermediary-led).
- Experience leading cross‑functional teams in a regulated, fast‑paced setting.
- Strong knowledge of operational processes, SLA/KPI management, and continuous improvement.
- Exposure to change/transformation projects and/or systems or platform implementation (desirable).
- Strong stakeholder management and ability to work collaboratively at a senior level.
- Hands‑on, detail‑oriented approach with a focus on operational delivery and execution.
Senior Sales Operations Manager in Manchester employer: Stellar Select Limited
Contact Detail:
Stellar Select Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Operations Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Senior Sales Operations Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research the company and its operations thoroughly. Be ready to discuss how your experience in lending and leading cross-functional teams can drive operational excellence. Show them you’re not just a fit on paper but a perfect match for their culture too.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best candidate for the job.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly can sometimes give you a leg up in the process. So, get clicking and let’s land that dream job together!
We think you need these skills to ace Senior Sales Operations Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Sales Operations Manager role. Highlight your experience in lending and any leadership roles you've had. We want to see how your background aligns with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve driven process improvements and operational excellence in previous roles. This helps us see the impact you've made.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can help us achieve operational success. Keep it engaging and relevant to the job description.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Stellar Select Limited
✨Know Your Numbers
As a Senior Sales Operations Manager, you'll need to demonstrate your understanding of SLAs and KPIs. Brush up on relevant metrics from your previous roles and be ready to discuss how you've driven performance improvements in those areas.
✨Showcase Your Leadership Style
This role requires a collaborative leader. Prepare examples of how you've led cross-functional teams in the past, focusing on your approach to fostering teamwork and driving operational excellence. Be specific about the challenges you faced and how you overcame them.
✨Understand the Business Landscape
Familiarise yourself with the financial services sector, particularly lending environments. Research the company’s products and market position so you can speak knowledgeably about how you can contribute to their operational success.
✨Prepare for Change Management Questions
Given the emphasis on business change initiatives, be ready to discuss your experience with transformation projects. Think of specific examples where you've successfully implemented new systems or processes, and how you managed stakeholder expectations throughout.