At a Glance
- Tasks: Lead and motivate a team to drive mortgage sales and manage broker relationships.
- Company: Dynamic company in the mortgage industry with a focus on team success.
- Benefits: Competitive pension, private medical care, 25 days leave, and social events.
- Other info: Great career progression opportunities in a supportive environment.
- Why this job: Make a real impact in the mortgage sector while developing your leadership skills.
- Qualifications: Experience in the mortgage industry and proven team management skills.
The predicted salary is between 40000 - 50000 £ per year.
Location: Hertfordshire
Salary: Confirmed on application
Hours: Monday to Friday 9 am to 5.30 pm
Benefits:
- Competitive pension, life assurance, private medical, dental, and eye care
- 25 days annual leave plus bank/public holidays and annual leave purchase option
- PerkBox rewards, refreshments, and social/team events
- Excellent development and career progression opportunities
About the position:
We are looking for an experienced Internal Sales Manager, Mortgages to lead and motivate a team of telephone-based Business Development Managers, driving sales performance across residential and buy-to-let mortgage products. You will manage broker relationships, oversee team KPIs and pipeline performance, provide coaching and development, and support complex lending enquiries. The ideal candidate will have proven experience within the mortgage industry, a strong understanding of residential and buy-to-let lending, and previous experience managing a sales or business development team in a target-driven environment.
Responsibilities:
- Lead, coach and develop a team of Business Development Managers to achieve sales, KPI and SLA targets.
- Build and manage relationships with mortgage brokers, networks and introducers to drive new business.
- Support brokers with lending criteria, case enquiries and submissions.
- Monitor team performance, outbound activity and sales pipelines.
- Review and approve complex lending cases outside standard criteria.
- Identify cross-selling opportunities and promote the wider lending product range.
- Maintain accurate CRM records, reporting and pipeline management.
- Keep up to date with market trends, competitor activity and regulatory requirements.
Experience and skills required:
- Proven experience within the mortgage industry, including Residential and Buy-to-Let lending.
- Previous experience managing and developing a sales team.
- Strong understanding of mortgage products, lending criteria and intermediary distribution.
- Track record of delivering against sales targets, KPIs and service standards.
- Knowledge of FCA regulations, including MCOB and Consumer Duty.
Internal Sales Manager in London employer: Stellar Select Limited
As an Internal Sales Manager in Hertfordshire, you will join a dynamic team that values collaboration and innovation, offering a supportive work culture where your contributions are recognised and rewarded. With competitive benefits including a robust pension scheme, private medical care, and ample annual leave, the company prioritises employee well-being and professional growth, ensuring you have the resources to excel in your role and advance your career in the mortgage industry.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the mortgage industry and let them know you're on the hunt for an Internal Sales Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of residential and buy-to-let lending. Be ready to discuss your experience managing sales teams and how you've hit those KPIs in the past. Confidence is key!
✨Tip Number 3
Showcase your leadership skills! When chatting with potential employers, share specific examples of how you've coached and developed your team to achieve targets. They want to see that you can inspire others.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Internal Sales Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Internal Sales Manager role. Highlight your experience in the mortgage industry and any previous management roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific achievements in sales and team management that demonstrate your ability to lead and motivate.
Showcase Your Knowledge:We love candidates who are up-to-date with market trends and regulations. In your application, mention any relevant knowledge you have about FCA regulations or recent changes in the mortgage sector. It shows us you're proactive and informed!
Apply Through Our Website:Don't forget to apply through our website! It's the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come directly from interested candidates like you!
How to prepare for a job interview at Stellar Select Limited
✨Know Your Mortgage Stuff
Make sure you brush up on your knowledge of residential and buy-to-let mortgage products. Be ready to discuss the latest market trends and how they impact lending criteria. This will show that you're not just familiar with the industry, but that you're also proactive about staying informed.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed a sales team in the past. Think about specific situations where you motivated your team to hit targets or improved their performance. This will demonstrate your capability to lead the Business Development Managers effectively.
✨Build Rapport with Brokers
Since managing broker relationships is key, think of ways to illustrate your experience in building and maintaining these connections. Share stories that highlight your ability to support brokers with complex enquiries and how you’ve helped them succeed in the past.
✨Be Data-Driven
Familiarise yourself with KPIs and SLAs relevant to the role. Be prepared to discuss how you've monitored team performance and used data to drive sales. Showing that you can manage CRM records and pipeline performance will set you apart as a candidate who understands the importance of metrics in achieving success.
