At a Glance
- Tasks: Lead and motivate a sales team to drive mortgage product performance.
- Company: Dynamic company in the mortgage industry with a focus on growth.
- Benefits: Competitive pension, private medical care, 25 days leave, and team events.
- Other info: Excellent career progression opportunities in a supportive environment.
- Why this job: Make an impact by leading a team and driving sales in a thriving market.
- Qualifications: Experience in the mortgage industry and proven team management skills.
The predicted salary is between 40000 - 50000 £ per year.
Location: Hertfordshire
Salary: Confirmed on application
Hours: Monday to Friday 9 am to 5.30 pm
Benefits:
- Competitive pension, life assurance, private medical, dental, and eye care
- 25 days annual leave plus bank/public holidays and annual leave purchase option
- PerkBox rewards, refreshments, and social/team events
- Excellent development and career progression opportunities
About the position:
We are looking for an experienced Internal Sales Manager, Mortgages to lead and motivate a team of telephone-based Business Development Managers, driving sales performance across residential and buy-to-let mortgage products. You will manage broker relationships, oversee team KPIs and pipeline performance, provide coaching and development, and support complex lending enquiries.
The ideal candidate will have proven experience within the mortgage industry, a strong understanding of residential and buy-to-let lending, and previous experience managing a sales or business development team in a target-driven environment.
Responsibilities:
- Lead, coach and develop a team of Business Development Managers to achieve sales, KPI and SLA targets.
- Build and manage relationships with mortgage brokers, networks and introducers to drive new business.
- Support brokers with lending criteria, case enquiries and submissions.
- Monitor team performance, outbound activity and sales pipelines.
- Review and approve complex lending cases outside standard criteria.
- Identify cross-selling opportunities and promote the wider lending product range.
- Maintain accurate CRM records, reporting and pipeline management.
- Keep up to date with market trends, competitor activity and regulatory requirements.
Experience and skills required:
- Proven experience within the mortgage industry, including Residential and Buy-to-Let lending.
- Previous experience managing and developing a sales team.
- Strong understanding of mortgage products, lending criteria and intermediary distribution.
- Track record of delivering against sales targets, KPIs and service standards.
- Knowledge of FCA regulations, including MCOB and Consumer Duty.
Internal Sales Manager employer: Stellar Select Limited
As an Internal Sales Manager in Hertfordshire, you will join a dynamic team that values collaboration and innovation. Our company offers a competitive benefits package, including a generous pension scheme, private medical care, and ample annual leave, alongside excellent opportunities for professional development and career progression. With a vibrant work culture that encourages social engagement and team events, we are committed to fostering a supportive environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the mortgage industry and let them know you're on the hunt for an Internal Sales Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of residential and buy-to-let lending. Be ready to discuss your experience managing sales teams and how you've driven performance in the past. Confidence is key, so practice makes perfect!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that suit your skills and experience. Tailor your approach to each company to show them why you’re the perfect fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them of your enthusiasm and fit for the Internal Sales Manager position.
We think you need these skills to ace Internal Sales Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Internal Sales Manager role. Highlight your experience in the mortgage industry and any previous management roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific achievements in sales and team management that demonstrate your ability to lead and motivate.
Showcase Your Industry Knowledge:We love candidates who are up-to-date with market trends and regulations. In your application, mention any relevant knowledge you have about FCA regulations or recent changes in the mortgage sector. It shows us you're serious about the role!
Apply Through Our Website:Don't forget to apply through our website! It's the easiest way for us to receive your application and ensures you’re considered for the position. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Stellar Select Limited
✨Know Your Mortgage Stuff
Make sure you brush up on your knowledge of residential and buy-to-let mortgage products. Be ready to discuss the latest trends in the mortgage industry and how they might impact the role. This shows you're not just familiar with the basics but also engaged with the market.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed a sales team in the past. Think about specific situations where you motivated your team to hit targets or improved their performance. This will demonstrate your capability to lead the Business Development Managers effectively.
✨Build Rapport with Brokers
Since managing broker relationships is key, think of ways to illustrate your experience in building and maintaining these connections. Share stories that highlight your ability to support brokers with lending criteria and case enquiries, showing you understand their needs.
✨Be Data-Driven
Familiarise yourself with KPIs and SLAs relevant to the role. Be prepared to discuss how you've monitored team performance and managed sales pipelines in previous roles. This will show that you can keep track of metrics and drive results effectively.
