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For Companies At a Glance
- Tasks: Manage bridging loans and engage with clients to provide tailored solutions.
- Company: Join a dynamic team in the financial sector focused on customer service and compliance.
- Benefits: Enjoy hybrid work, 25 days holiday, private medical insurance, and more perks.
- Why this job: Be part of a supportive culture that values customer fairness and personal growth.
- Qualifications: Experience in collections or regulated servicing is essential; a proactive attitude is key.
- Other info: Relaxed dress code and opportunities for professional development await you!
The predicted salary is between 32000 - 40000 £ per year.
Job Description
Job Title: Commercial Loan Servicing Specialist
Location: Uxbridge Hybrid 3 days WFH
Salary: Up to £40,000
Benefits:
- 25 days holiday plus public holidays
- Private medical insurance
- Salary Sacrifice Pension matched up to 8%
- Season Ticket Loans
- Cycle to Work Scheme
- Employee Assistance Programme (EAP)
- Enhanced Maternity and Paternity
- Wellbeing Days
- Volunteering Days
- Free Hot Drinks
- Eye Care Vouchers
- Relaxed Dress Code
- Discounted Gourmet Society Taste Cards
- Discounted RAC Vehicle Breakdown Cover
- Discounted Gym Membership
- Life Assurance
About the Role of Commercial Loan Servicing Specialist:
If you have experience in term expiry management and collections in the bridging lending sector, this role is perfect for you. As a Commercial Loan Servicing Specialist, you'll be at the heart of both primary and special servicing activities, managing a diverse range of bridging loans. Your day-to-day will involve engaging directly with customers and clients, delivering tailored solutions, and ensuring strict adherence to internal SLAs and regulatory standards.
Responsibilities of the position of Commercial Loan Servicing Specialist:
- Engage with customers and clients regularly to understand and address account servicing needs
- Conduct primary servicing activities, including income and expenditure reviews and implement solutions such as payment arrangements, assisted sales or loan workouts
- Monitor agreed strategies and take appropriate action where necessary
- Work closely with solicitors and stakeholders to support legal and insolvency processes
- Prepare and submit referrals for all cases outside of mandate to the Manager
- Produce accurate, high-quality management information and reporting as needed
- Adhere to all internal policies and procedures, ensuring compliance with regulatory and legislative standards
- Support the implementation of approved case strategies across the portfolio
- Contribute to the culture of Treating Customers Fairly and meet Consumer Duty expectations
Experience and Skills Required for the position of Commercial Loan Servicing Specialist:
- Background in collections, arrears handling, or a similar regulated servicing environment within Bridging finance is essential (open to similar product/lending types)
- Experienced in term expiry
- A basic understanding of insolvency and legal servicing processes is desirable
- A team player with a proactive, solutions-focused attitude
For more information regarding the role of Commercial Loan Servicing Specialist, please contact us
Stellar Selectis acting as an employment agency and is a corporate member of the REC.
Due to a high volume of applications, we will only contact you if your application has been successful. We aim to respond to successful applicants within two business days.
Commercial Loan Servicing Specialist employer: Stellar Select Limited
Contact Detail:
Stellar Select Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Loan Servicing Specialist
✨Tip Number 1
Familiarise yourself with the bridging finance sector. Understanding the nuances of term expiry management and collections will give you an edge in conversations with potential employers, showcasing your expertise and commitment to the role.
✨Tip Number 2
Network with professionals in the industry. Attend relevant events or join online forums where you can connect with others in the bridging lending space. This can lead to valuable insights and potentially even job referrals.
✨Tip Number 3
Prepare to discuss specific scenarios from your past experience that demonstrate your problem-solving skills and customer engagement. Being able to articulate how you've successfully managed similar situations will make you stand out during interviews.
✨Tip Number 4
Research StudySmarter and our values. Understanding our commitment to treating customers fairly and meeting consumer duty expectations will help you align your answers with our company culture during the interview process.
We think you need these skills to ace Commercial Loan Servicing Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in collections and servicing within the bridging finance sector. Use specific examples that demonstrate your skills in managing term expiry and customer engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your proactive, solutions-focused attitude and how it aligns with the responsibilities of a Commercial Loan Servicing Specialist.
Highlight Relevant Skills: In your application, emphasise your experience with income and expenditure reviews, as well as your familiarity with legal and insolvency processes. This will show that you are well-prepared for the challenges of the role.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the financial services industry.
How to prepare for a job interview at Stellar Select Limited
✨Showcase Your Experience
Make sure to highlight your background in collections and arrears handling, especially within the bridging finance sector. Be prepared to discuss specific examples of how you've managed term expiry and customer interactions.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities of a Commercial Loan Servicing Specialist. Be ready to explain how you would conduct income and expenditure reviews and implement tailored solutions for clients.
✨Demonstrate Compliance Knowledge
Since adherence to internal policies and regulatory standards is crucial, brush up on relevant regulations in the lending sector. Be prepared to discuss how you ensure compliance in your previous roles.
✨Emphasise Teamwork and Solutions Focus
This role requires a proactive attitude and teamwork. Share examples of how you've collaborated with colleagues or stakeholders to achieve successful outcomes, particularly in challenging situations.
