Mortgage Arrears Navigator in City of London

Mortgage Arrears Navigator in City of London

City of London Full-Time 19800 - 46200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support customers facing mortgage challenges and negotiate solutions.
  • Company: Dynamic recruitment agency in Skipton with a focus on customer care.
  • Benefits: Salary up to £33,000, private medical insurance, and pension scheme.
  • Why this job: Make a real difference in people's lives while developing your negotiation skills.
  • Qualifications: Experience in collections and understanding of customer vulnerability.

The predicted salary is between 19800 - 46200 £ per year.

A recruitment agency in Skipton seeks an Arrears and Litigation Specialist to support customers facing mortgage challenges. The ideal candidate has experience in collections and understands customer vulnerability.

This role offers a salary of up to £33,000 and includes benefits such as private medical insurance and a pension scheme.

Candidates will engage with clients, negotiate solutions, and work closely with solicitors to manage litigation processes.

Mortgage Arrears Navigator in City of London employer: Stellar Select Limited

Join a supportive and dynamic team in Skipton as a Mortgage Arrears Navigator, where your expertise will make a real difference in the lives of customers facing mortgage challenges. We pride ourselves on fostering a collaborative work culture that prioritises employee well-being, offering benefits like private medical insurance and a pension scheme, alongside ample opportunities for professional growth and development in the financial services sector.
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Contact Detail:

Stellar Select Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mortgage Arrears Navigator in City of London

✨Tip Number 1

Network like a pro! Reach out to people in the mortgage and collections industry. You never know who might have a lead on that perfect role or can give you insider tips on the application process.

✨Tip Number 2

Prepare for those interviews by brushing up on your negotiation skills. Since you'll be dealing with clients and solicitors, showing that you can handle tough conversations will set you apart from the competition.

✨Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values. When you find a role that excites you, make sure to tailor your approach to show how you can help them support customers facing mortgage challenges.

✨Tip Number 4

Use our website to apply directly! It’s a great way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who want to make a difference in the lives of those facing financial difficulties.

We think you need these skills to ace Mortgage Arrears Navigator in City of London

Collections Experience
Understanding of Customer Vulnerability
Negotiation Skills
Client Engagement
Litigation Management
Communication Skills
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in collections and any relevant skills related to customer vulnerability. We want to see how you can bring your unique background to the role of Mortgage Arrears Navigator.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping customers facing mortgage challenges and how your previous roles have prepared you for this position. Let us know what makes you tick!

Showcase Your Negotiation Skills: Since this role involves negotiating solutions, be sure to include examples of your negotiation successes in your application. We love to see how you've made a difference in past roles, especially when it comes to resolving conflicts.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Stellar Select Limited

✨Know Your Stuff

Make sure you brush up on your knowledge of mortgage arrears and the litigation process. Familiarise yourself with common challenges customers face and be ready to discuss how you've successfully navigated similar situations in the past.

✨Show Empathy

Since this role involves working with vulnerable customers, it's crucial to demonstrate your understanding of their emotional state. Prepare examples of how you've handled sensitive situations with care and compassion, showing that you can connect with clients on a personal level.

✨Negotiate Like a Pro

Be ready to showcase your negotiation skills. Think of scenarios where you've had to find win-win solutions for both the client and the company. Practise articulating your thought process during negotiations, as this will highlight your ability to think on your feet.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's approach to customer vulnerability and how they handle litigation processes. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values.

Mortgage Arrears Navigator in City of London
Stellar Select Limited
Location: City of London

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