Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help clients find the right loans and manage applications with care.
- Company: Join a dynamic team in Watford focused on property finance solutions.
- Benefits: Enjoy private healthcare, extra leave on your birthday, and fun social events.
- Why this job: Be part of a supportive culture that values your growth and success.
- Qualifications: GCSE Maths and English required; CeMAP preferred but not essential.
- Other info: Work Monday to Friday, with opportunities for commission and career advancement.
The predicted salary is between 28000 - 42000 £ per year.
Location: Watford
Salary: Up to £35,000 + Commission
Hours: Monday to Friday 9 am to 5:30 pm
Benefits:
- Private Medical Healthcare through Vitality
- Dental Scheme
- Additional half-day annual leave on your Birthday
- Annual leave purchase scheme
- Pension Scheme
- Perk box
- Free eye tests
- Christmas and Summer Social Events
- Top Performers Dinner each quarter
- Fresh fruit in the office
About the Role:
The role will focus on taking new enquiries from a variety of sources to identify their requirements and place them with the correct lender. You will underwrite new applications and package them with care, skill, and diligence to present a perfectly packaged case to a lending partner. You will consistently process pipeline business, ensuring an efficient and satisfactory outcome for the borrower. You will be required to maintain existing broker and customer relationships generating leads from these contacts. You will deal with both intermediaries and directly with clients offering expert advice on specialised property finance.
Responsibilities:
- Ensure all details are fully completed on CRM immediately once a new enquiry is received
- Carry out fact-finding exercises with direct customers where the loan is for a regulated mortgage contract, and we will be providing advice if qualified
- Complete sourcing for all new enquiries
- Initial enquiries follow up with a call to broker/client
- Check over terms completed by admin and send out with necessary compliance documentation to client/broker, where the loan is regulated, a recommendation calls to be carried out
- Keeping notes up to date on all cases
- Ensure that folders are kept tidy, both on paper and on the system
- Advising compliance of any new brokers so they can request documents
- Review AIPs and Offers received - checking all financial details and requirements
- Reviewing documents received and application packs
- Reviewing valuations when received and submitted to the lender
- Check case and completion updates for correct content and send to the client/broker
- Manage updates from all parties and inform those who require them
- Keeping lender criteria spreadsheet/lender product guides/forms up to date in files
- Ensuring introducers relationships are maintained and establishing new relationships
- Maintaining a high level of service for all introducers & their clients
- Offering the best advice to all clients for their borrowing needs
- Maintaining compliant files
- Answering calls and taking new enquiries from brokers adhering to the Company's SLAs
- Reviewing new applications and forming a fully packaged file through liaising with both introducers and clients
- Processing pipeline business
- Maintaining back-office system and ensuring this is used correctly in line with Company processes
- Liaising with solicitors, lenders, and brokers on completions
- To ensure CPD is maintained to an appropriate level
Experience Required:
- Upbeat telephone manner
- Understanding the source of an introduction and when certain types of business (i.e. direct regulated clients) should be passed to appropriate members of staff
- Understanding which regulation applies to which type of application and ensuring the advising broker has the necessary permissions to introduce a business of this type
- Lender and product knowledge
- General office skill set
- Ability to manage own diary, manage deadlines and meet targets set
- GCSE Maths and English essential
- CeMAP is required for handling regulated mortgage contracts; but is not essential if focus on unregulated products and you have 2 years minimum industry experience
- Experience gained in a similar position
For more information regarding the role please contact us.
2nd Charge Loan Advisor employer: Stellar Select Limited
Contact Detail:
Stellar Select Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Charge Loan Advisor
✨Tip Number 1
Familiarise yourself with the latest lending criteria and product offerings from various lenders. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the industry.
✨Tip Number 2
Network with professionals in the property finance sector. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends and challenges in the field.
✨Tip Number 3
Practice your telephone communication skills, as an upbeat manner is essential for this role. Consider role-playing scenarios with friends or family to build confidence in handling enquiries and providing advice.
✨Tip Number 4
Stay organised and develop a system for managing your time effectively. Being able to juggle multiple enquiries and maintain relationships with brokers and clients will be crucial in this fast-paced environment.
We think you need these skills to ace 2nd Charge Loan Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the finance sector, particularly any roles related to loan advising or customer service. Emphasise skills like underwriting, compliance knowledge, and relationship management.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities of the 2nd Charge Loan Advisor role. Mention your understanding of property finance and how your previous experience aligns with the job requirements.
Showcase Your Communication Skills: Since the role requires an upbeat telephone manner, consider including examples in your application that demonstrate your strong communication skills and ability to build relationships with clients and brokers.
Highlight Relevant Qualifications: If you have qualifications like CeMAP or relevant industry experience, make sure to mention these prominently in your application. This will show that you meet the necessary criteria for handling regulated mortgage contracts.
How to prepare for a job interview at Stellar Select Limited
✨Know Your Products
Familiarise yourself with the different types of loans and lenders available in the market. Being able to discuss specific products and their benefits will demonstrate your expertise and help you stand out.
✨Showcase Your Communication Skills
As a 2nd Charge Loan Advisor, you'll need to communicate effectively with clients and brokers. Practice articulating your thoughts clearly and confidently, as this will be crucial during the interview.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult clients or managing multiple enquiries. Think of examples from your past experience that showcase your problem-solving skills.
✨Demonstrate Your Compliance Knowledge
Understanding regulations is key in this role. Be prepared to discuss relevant compliance issues and how you ensure adherence to them in your work. This will show that you take the responsibilities of the role seriously.
