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For Companies At a Glance
- Tasks: Engage with customers and showcase premium domestic appliances to drive sales.
- Company: Join the renowned John Lewis team at Cribbs Causeway, Bristol.
- Benefits: Earn £13.85 per hour plus commission with flexible part-time hours.
- Other info: Enjoy full training and a supportive work environment.
- Why this job: Be part of a diverse team and enhance your customer service skills.
- Qualifications: Experience in premium retail and excellent communication skills are essential.
The predicted salary is between 13 - 14 £ per hour.
We offer £13.85 per hour (plus commission) for a 2-day permanent contract (Saturday 10am‑6pm, Sunday 11am‑5pm). The role is part of a premium retail client and requires building rapport with customers, demonstrating our domestic appliance range and converting interest into sales.
Overall Purpose
As a Sales Advisor you will be part of a diverse and knowledgeable team dedicated to delivering exceptional product guidance. You will serve as the go‑to resource for customers looking to add or replace ovens, washing machines and other major appliances. Your role involves product knowledge, troubleshooting, and driving sales. You will also contribute to growing brand opportunities within the store.
Key Responsibilities
- Build rapport and provide excellent customer service.
- Demonstrate the range of premium domestic appliances.
- Convert customer interest into sales.
- Maintain product knowledge and troubleshoot usage issues.
- Ensure displays and working areas remain tidy and operational.
- Record and report daily individual sales data.
- Manage any customer queries and provide suitable product solutions.
Qualifications & Skills
- Prior experience in a premium customer‑service environment.
- Professional approach with excellent communication skills.
- Personable, enjoys building rapport with customers and colleagues.
- Proactive, problem‑solving mindset.
- Target‑driven and confident in making sales.
- Flexibility to cover weekdays, holidays and sickness.
In return we offer
- Competitive pay rate of £13.85 per hour plus commission.
- Permanent part‑time contract, 2 days per week (13 contracted hours).
- Full training, uniform and kit provided.
- Exciting opportunity to work with a premium brand.
- Scheduled hours: Saturday 10am‑6pm, Sunday 11am‑5pm.
Stellar is an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.
Sales Advisor employer: Stellar Global
Contact Detail:
Stellar Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the products inside out! As a Sales Advisor, you'll need to demonstrate your knowledge of domestic appliances. Spend some time familiarising yourself with the features and benefits of each product so you can confidently answer customer queries.
✨Tip Number 2
Practice your rapport-building skills! Customers love a friendly face, so work on your communication techniques. Try role-playing with friends or family to get comfortable engaging with different types of customers.
✨Tip Number 3
Be proactive in your approach! Don’t wait for customers to come to you; take the initiative to greet them and offer assistance. This shows you're eager to help and can lead to more sales opportunities.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly gives you a better chance to stand out. Plus, it’s super easy and straightforward, so why not give it a go?
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for customer service and sales.
Tailor Your Experience: Make sure to highlight any relevant experience you have in premium retail or customer service. We love seeing how your past roles have prepared you for this Sales Advisor position, so be specific about your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great fit for the role. Avoid fluff and focus on your key skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and submit your details!
How to prepare for a job interview at Stellar Global
✨Know Your Products
Before the interview, make sure you familiarise yourself with the domestic appliances that John Lewis offers. Understanding the features and benefits of ovens, washing machines, and other major appliances will help you demonstrate your product knowledge during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully built rapport with customers. Highlight how you turned their interest into sales, as this is a key part of the Sales Advisor role. Be ready to discuss how you handle customer queries and provide solutions.
✨Demonstrate a Proactive Mindset
During the interview, convey your proactive approach to problem-solving. Share instances where you took the initiative to resolve issues or improve customer experiences. This will show that you're not just reactive but also forward-thinking, which is essential in a sales environment.
✨Be Target-Driven
Since the role is target-driven, come prepared to discuss your previous sales achievements. Talk about how you set and met your sales goals, and express your enthusiasm for contributing to the store's success. This will demonstrate your confidence in making sales and your commitment to the role.