At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for Samsung customers.
- Company: Join Stellar Global, a progressive retail experience agency at Samsung Selfridges.
- Benefits: Enjoy a competitive salary, commission, flexible hours, and exclusive staff discounts.
- Other info: Embrace a culture of support and growth with excellent career development opportunities.
- Why this job: Be part of a dynamic team that values technology and customer engagement.
- Qualifications: Experience in luxury retail, sales, and a passion for technology is preferred.
The predicted salary is between 30784 - 30784 £ per year.
We are looking for a driven full-time Sales Associate/Advisor with a passion for people and technology to join our amazing team at Samsung, Selfridges, London.
We offer:
- £30,784 annual salary plus commission
- 40 hrs contract
- 5 days per week, fully flex Mon-Sun
- Permanent role (3 months probation)
Overall purpose of the role:
As a Sales Associate, you will be working in a diverse and knowledgeable Experience Team to ensure we deliver exceptional customer service at Samsung Selfridges. Reporting into the Management Team, your role will be focused on ensuring that every customer entering the store enjoys a memorable, personalised experience, whilst developing your specialist skills to deliver top-tier product demonstrations.
Key Accountabilities:
- Provide exceptional customer service in line with company standards
- To deliver a successful execution across all KPI’s, these can range from NPS, Commercial Targets and more
- Effectively working alongside team members
- Supporting Samsung projects - Click & Collect
- Supporting with Samsung events and providing detailed, interactive and engaging tours of the Samsung Harrods Space
- Embrace values - Stay curious, Be can do, Own it and Work Smart
Personal Specification (Knowledge/experience):
- Ideally experienced in luxury or high-end retail
- Passion for technology
- Driven and self-motivated
- Well organised and accountable for all responsibilities
- Experience in sales and/or customer service
- A natural people-person, with exceptional communication and presentation skills, for one-on-one or group interactions
- A true advocate for the brand, able to understand and define every customer’s specific needs and interests, and encourage them to be excited about the potential the brand’s products can offer in their lives - embedding a tangible sense of loyalty in every interaction
- An energetic, friendly and outgoing individual who values learning and knowledge
- Professional, and a team player - able to work as part of a diverse and varied team, collaboratively, always seeking to achieve the best possible results against KPIs, together
What do we offer:
- Full-time role, 40hrs per week, fully flexible
- £30,784 annual salary plus commission
- Discount at Samsung members only website
- 21 days annual leave + Bank Holidays
- Health cash plan via Medicash
- Great staff benefits
Sales Advisor in Moffat employer: Stellar Global
Stellar-Global is an excellent employer, offering a vibrant work culture in the heart of London at Selfridges. With a strong commitment to employee development and diversity, you will have access to comprehensive training and growth opportunities while leading a passionate team dedicated to delivering outstanding customer experiences. Join us to be part of a dynamic retail environment where your contributions are valued and recognised.
