At a Glance
- Tasks: Lead a dynamic team in a luxury retail environment and drive operational excellence.
- Company: Join the prestigious Samsung Flagship store at Harrods, London.
- Benefits: Competitive salary, bonus scheme, flexible hours, and generous holiday allowance.
- Other info: Embrace diversity and inclusion in a supportive work culture.
- Why this job: Be a part of an innovative brand and inspire your team to success.
- Qualifications: Strong leadership skills and a passion for retail management.
The predicted salary is between 45000 - 47000 £ per year.
Are you passionate about technologies, looking for a retail management position and open to the opportunity to work at the well known luxury department store?
If your answers are yes, you could be a great candidate for the Samsung Flagship retail, Store Manager role in Harrods, London!
This is maternity cover contract for 12 months.
Overall purpose of the role
As a Flagship Retail General Manager/Store Manager, you will lead your team to success through inspirational leadership and bring the ethos of Samsung connected innovation to life for your team and our customers.
You will need to ensure you and your leadership team are organised and operationally excellent through strategic planning, HR control and delivery against Flagship Retail KPIs.
You will enjoy solving problems, be able to work well under pressure and adapt to changes as the business evolves.
You will look to bring out the best in your team and demonstrate humility, maturity, support and consistency, embodying Stellar Global and Samsung Flagship Retail core values, leading by example, embracing a diverse and inclusive culture.
- Key Accountabilities
- Operational
Excellence: Ensure team planning and scheduling are completed using HR tools, control and accountability of team KPIs, and ensure management and team are aware of the Flagship Retail strategy and performance across the financial year.
- Clear & Consistent
Communication: Bring strategic direction to life and successfully communicate this across the management team and wider team to deliver tasks and projects on time.
- Strategic
Planning: Identify opportunities and collaborate with others to grow the business and improve performance, discuss performance across sales, offers and launches, and lead weekly management meetings.
- People Management and Development.
- Embrace Stellar Global values: Own It, Be Can Do, Stay Curious and Work Smart.
- Personal Specification (knowledge/experience)
- Confidentiality and trust in handling sensitive situations and HR challenges.
- Open to learn and improve own performance and inspire others.
- Drive team culture through a people-led strategy to positively impact business results.
- Make commitments and decisions on available information even under stressful and changing conditions, utilizing stakeholder management.
- Demonstrate honesty and willingness to listen to peers' views, ensuring Samsung Flagship Retail creates a safe and inclusive environment.
- A natural people-person, with exceptional communication and presentation skills for one-on-one or group interactions.
- Provide your team with a common purpose, inspire them with the power of the brand and coach them through a shared vision and mission.
- Ability to utilise your team’s diverse talents and experiences to set them up for success.
- Celebrate success through coaching, recognition, and validation plans to support growth, embodying a culture that drives unified values.
- What do we offer
- £45,000-£47,000 annual salary plus bonus scheme.
- 12 months fixed-term contract (maternity cover) with 3 months probation.
- 40 hours per week, fully flexible.
- 33 days holiday allowance (pro rata).
- Medicash.
- Manage 8 members of staff.
Stellar Global is an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.
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StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in London
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Store Manager in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Stellar Global:Don’t forget to personalise your application for Stellar Global! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Stellar Global
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Stellar Global offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Stellar Global and contribute positively during your temporary stint.
