At a Glance
- Tasks: Engage customers and deliver exceptional service in a vibrant retail environment.
- Company: Join Stellar Global, a progressive agency focused on inclusive retail experiences.
- Benefits: Earn £16 per hour plus a 10% performance bonus with flexible weekend hours.
- Other info: Fixed-term contract from June to December 2026, perfect for students seeking experience.
- Why this job: Be part of an exciting flagship store launch on Oxford Street with a global brand.
- Qualifications: Experience in retail or hospitality, strong communication skills, and a positive attitude.
The predicted salary is between 16 - 16 £ per hour.
Stellar Global is hiring a confident Customer Experience Team member to support the launch of an exciting new flagship store on Oxford Street. At the moment, this is a fixed‑term contract role from June to December 2026. This is a high‑energy, customer‑facing role where you’ll engage with the public, represent a premium global brand, and deliver an outstanding in‑store experience from launch through to the end of the year.
About Stellar Global: Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, it delivers best‑in‑class service for physical, virtual or hybrid retail experiences. Through bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global cultivates a culture of community and support while developing outstanding retail experience specialists. Stellar Global is an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.
Key Accountabilities:
- Welcome and engage customers in a busy retail environment
- Deliver exceptional customer service and brand experiences
- Confidently approach and assist customers on the shop floor
- Support customers with product information and general enquiries
- Maintain a professional and polished presence at all times
- Represent the brand with energy, enthusiasm, and positivity
What we are looking for:
- Retail, brand ambassador / promotional work, hospitality or front‑of‑house experience
- Experience working with premium brands
- Professional presentation and positive attitude
- Reliable and punctual
- Strong communication and interpersonal skills
- Outgoing, proactive, and comfortable speaking to a high volume of customers every day
- Comfortable working in a fast‑paced flagship retail environment
- Must be 21+
What we offer:
- £16 per hour plus 10% performance bonus
- Working days: Saturday and Sunday
- Contracted hours: 14.5 hrs per week
- Fixed term contract: June–December 2026
- Work with an innovative, globally recognised brand
- Be part of a major flagship launch on Oxford Street, London
Product Expert in London employer: Stellar Global
Stellar Global is an exceptional employer that prioritises the growth and well-being of its employees, offering bespoke training programmes and a supportive community culture. Working as a Product Expert in the vibrant setting of Oxford Street not only allows you to represent a premium global brand but also provides opportunities for personal and professional development in a dynamic retail environment. With competitive pay and the chance to be part of an exciting flagship store launch, Stellar Global is committed to delivering a rewarding and inclusive workplace experience.
