Customer Support & Tech Diagnostics Specialist in London

Customer Support & Tech Diagnostics Specialist in London

London Full-Time 27000 - 33000 Β£ / year (est.) On-site
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At a Glance

  • Tasks: Host customers, provide consultations, and guide them through the repair journey.
  • Company: Join Samsung KX, a vibrant hub in Kings Cross, London.
  • Benefits: Gain hands-on experience, develop troubleshooting skills, and enjoy a dynamic work environment.
  • Other info: Collaborate with a dynamic team and enhance your customer support expertise.
  • Why this job: Be part of an immersive brand experience and promote innovative Samsung products.
  • Qualifications: Strong communication skills and a passion for technology.

The predicted salary is between 27000 - 33000 Β£ per year.

Samsung KX, based in Kings Cross, London, is seeking a Support Specialist to host customers in our Support Lounge.

You will use diagnostics and repairs knowledge to provide consultations, run tests, and guide guests through the repair journey while promoting Samsung products.

You will work with a dynamic team, develop troubleshooting skills, and contribute to delivering a seamless brand experience in our immersive space.

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Customer Support & Tech Diagnostics Specialist in London employer: Stellar Global

Stellar Global is an exceptional employer, offering a vibrant work culture at the innovative Samsung KX in King's Cross, London. With a strong commitment to employee development through bespoke training programmes and a focus on community, we provide our Mobile Repair Technicians with competitive salaries, generous leave, and unique benefits like discounts on Samsung products. Join us to thrive in a dynamic environment where your skills will be nurtured and your contributions valued.

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Contact Details:

Stellar Global Recruitment Team

We think you need these skills to ace Customer Support & Tech Diagnostics Specialist in London

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Customer Service Skills
Customer Service
Time Management