At a Glance
- Tasks: Engage customers and showcase premium domestic appliances to drive sales.
- Company: Join the renowned John Lewis team at Cribbs Causeway, Bristol.
- Benefits: Earn £13.85 per hour plus commission with flexible part-time hours.
- Other info: Full training provided, with opportunities for growth in a supportive environment.
- Why this job: Be part of a diverse team and enhance your customer service skills.
- Qualifications: Experience in premium retail and excellent communication skills required.
The predicted salary is between 13 - 14 £ per hour.
We offer £13.85 per hour (plus commission) for a 2-day permanent contract (Saturday 10am‑6pm, Sunday 11am‑5pm). The role is part of a premium retail client and requires building rapport with customers, demonstrating our domestic appliance range and converting interest into sales.
Overall Purpose
As a Sales Advisor you will be part of a diverse and knowledgeable team dedicated to delivering exceptional product guidance. You will serve as the go‑to resource for customers looking to add or replace ovens, washing machines and other major appliances. Your role involves product knowledge, troubleshooting, and driving sales. You will also contribute to growing brand opportunities within the store.
Key Responsibilities
- Build rapport and provide excellent customer service.
- Demonstrate the range of premium domestic appliances.
- Convert customer interest into sales.
- Maintain product knowledge and troubleshoot usage issues.
- Ensure displays and working areas remain tidy and operational.
- Record and report daily individual sales data.
- Manage any customer queries and provide suitable product solutions.
Qualifications & Skills
- Prior experience in a premium customer‑service environment.
- Professional approach with excellent communication skills.
- Personable, enjoys building rapport with customers and colleagues.
- Proactive, problem‑solving mindset.
- Target‑driven and confident in making sales.
- Flexibility to cover weekdays, holidays and sickness.
In return we offer
- Competitive pay rate of £13.85 per hour plus commission.
- Permanent part‑time contract, 2 days per week (13 contracted hours).
- Full training, uniform and kit provided.
- Exciting opportunity to work with a premium brand.
- Scheduled hours: Saturday 10am‑6pm, Sunday 11am‑5pm.
Stellar is an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.
Sales Advisor in England employer: Stellar Global
Contact Detail:
Stellar Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in England
✨Tip Number 1
Get to know the products inside out! Before your interview, spend some time familiarising yourself with the domestic appliances you'll be selling. This way, you can confidently demonstrate your knowledge and impress the hiring team.
✨Tip Number 2
Practice your people skills! Building rapport is key in sales, so try role-playing with a friend or family member. Show them how you'd engage with customers and convert their interest into sales – it’ll help you feel more prepared.
✨Tip Number 3
Be proactive during your interview! Don’t just wait for questions; show your enthusiasm by asking insightful questions about the team and the products. This will demonstrate your genuine interest in the role and the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and the perks of working with us at John Lewis. Let’s get you that Sales Advisor position!
We think you need these skills to ace Sales Advisor in England
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and sales. A friendly tone can make a big difference!
Tailor Your Experience: Make sure to highlight any relevant experience you have in premium retail or customer service. We’re looking for candidates who can build rapport with customers, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Avoid fluff and focus on what makes you a great fit for the Sales Advisor role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Stellar Global
✨Know Your Products
Before the interview, make sure you familiarise yourself with the domestic appliances that John Lewis offers. Understanding the features and benefits of ovens, washing machines, and other major appliances will help you demonstrate your product knowledge during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully built rapport with customers. Highlight how you turned their interest into sales, as this is a key part of the Sales Advisor role. Be ready to discuss how you handle customer queries and provide solutions.
✨Demonstrate a Proactive Mindset
During the interview, convey your proactive approach to problem-solving. Share instances where you took the initiative to resolve issues or improve customer experiences. This will show that you're not just a salesperson but someone who genuinely cares about helping customers.
✨Be Target-Driven
Since the role is target-driven, come prepared to discuss your previous sales achievements. Talk about how you set and met your sales goals in past roles. This will demonstrate your confidence in making sales and your ability to contribute to the store's success.