At a Glance
- Tasks: Engage customers and provide expert advice on Bosch and Siemens floorcare products.
- Company: Join Stellar Global, a progressive retail experience agency that values people.
- Benefits: Earn £14.80 per hour plus uncapped commission with flexible part-time hours.
- Other info: Enjoy comprehensive training and opportunities for personal growth in a supportive environment.
- Why this job: Be part of a dynamic team and help customers find the perfect products.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Sales advisor part time role is now open for the Bosch/Siemens brand in John Lewis, Cambridge! £14.80 per hour plus uncapped commission to work 2 days per week, Saturday and Sunday 12 hrs contract permanent role.
Overall Purpose of the Role
As a BSH (Bosch & Siemens) Sales Advisor for Floorcare & Small Appliances, you will be forming part of a diverse and knowledgeable team of sales enthusiasts, dedicated to delivering exceptional product guidance for our client, BSH Group. Your primary responsibility is to be the go-to person for customers visiting John Lewis & Partners looking for vacuums & floorcare items, serving as an invaluable resource for product knowledge, troubleshooting usage issues, and ultimately driving sales. Our primary focus is showcasing and selling Bosch’s floorcare products, with a secondary focus on Siemens coffee machines and other small appliances. It is vital to ensure each customer feels valued and understood through your deep understanding of the entire product range and solution-oriented approach. Beyond direct customer interaction, you may also contribute to growing opportunities for the brands in the store in which you are based.
About Stellar Global
Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, Stellar is able to deliver a best-in-class service for physical, virtual or hybrid retail experiences. By providing bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global is committed to creating a culture of community and support while cultivating outstanding retail experience specialists. Stellar is an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.
What we are looking for in a Sales Advisor
- Ideally prior experience in a premium customer service or sales environment
- Professional approach, excellent communication skills
- Personable, someone who enjoys building great rapport with customers and other work colleagues
- Ability to learn and demonstrate a range of products to both the consumers and colleagues
- Confident, passionate about making sales and target driven
- Record individual sales data report daily
- Proactive in making the most of quiet and challenging days at work (check the stock, ensure displays are working and the working area is tidied and clean, etc.)
- Someone who is a problem solver and aims to find the best product/solution for the customers queries
- A positive and enthusiastic attitude to work
- Self motivation
- Excellent communication skills, both verbally and textually
What do we offer
- Hourly rate - £14.80
- Uncapped commission
- Contract 2 days - Sat and Sun (12 working hours)
- Shifts: Sat 10am-6pm and Sun 11am-5pm
- Contract length - Permanent
- Probation period - 3 months
- Medicash
- Full training will be provided
Sales Advisor in Cambridge employer: Stellar Global
Stellar Global is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive and inclusive work culture. As a Sales Advisor for Bosch/Siemens at John Lewis in Cambridge, you will benefit from competitive pay, uncapped commission, and comprehensive training, all while being part of a dynamic team dedicated to delivering outstanding customer experiences. With a focus on personal development and a commitment to diversity, Stellar Global provides a rewarding environment for those looking to thrive in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Cambridge
✨Tip Number 1
Get to know the products inside out! As a Sales Advisor, you'll be the go-to person for customers. So, dive deep into Bosch and Siemens floorcare items and coffee machines. The more you know, the better you can help customers and boost those sales!
✨Tip Number 2
Practice your communication skills! Being personable and building rapport is key in retail. Try role-playing with friends or family to get comfortable chatting about products and addressing customer queries. It’ll make you shine during interviews!
✨Tip Number 3
Show your enthusiasm! Employers love candidates who are passionate about sales. When you apply through our website, let your excitement for the role and the brand come through in your conversations. A positive attitude goes a long way!
✨Tip Number 4
Be proactive! Think about how you can contribute beyond just selling. Whether it’s tidying up displays or suggesting new ideas for promotions, show that you’re ready to take initiative. This mindset will impress potential employers!
We think you need these skills to ace Sales Advisor in Cambridge
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for sales and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers find the right products.
Tailor Your CV:Make sure your CV highlights relevant experience in sales or customer service. We love seeing how your past roles have prepared you for this Sales Advisor position, so don’t be shy about showcasing your skills!
Be Personable:In your cover letter, aim to convey your personality. We’re looking for someone who can build rapport with customers, so let us know what makes you a great communicator and team player.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Bosch/Siemens at John Lewis!
How to prepare for a job interview at Stellar Global
✨Know Your Products Inside Out
Before the interview, make sure you familiarise yourself with Bosch and Siemens floorcare products and small appliances. Understand their features, benefits, and common customer queries. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully engaged customers. Think of specific examples where you exceeded targets or turned a challenging situation into a sale. This will demonstrate your passion for sales and your ability to drive results.
✨Practice Problem-Solving Scenarios
Anticipate questions about how you'd handle customer issues or product troubleshooting. Prepare some scenarios where you successfully resolved a customer's problem or provided exceptional service. This will highlight your proactive approach and problem-solving skills.
✨Bring Enthusiasm and Positivity
During the interview, let your enthusiasm for the role shine through. Smile, maintain eye contact, and engage with your interviewers. A positive attitude can be contagious and will help you stand out as someone who would fit well within the team.
