At a Glance
- Tasks: Lead a dynamic team in a luxury retail environment, driving success through innovative strategies.
- Company: Join Samsung at Harrods, a prestigious luxury department store with a focus on technology.
- Benefits: Competitive salary, bonus scheme, and a supportive work culture.
- Other info: 12-month maternity cover with opportunities for personal and professional growth.
- Why this job: Be part of a vibrant team that values diversity and innovation in retail.
- Qualifications: Experience in retail management, preferably in a premium setting.
The predicted salary is between 45000 - 47000 £ per year.
Are you passionate about technologies, looking for a retail management position and open to the opportunity to work at the well-known luxury department store? If your answers are yes, you could be a great candidate for the Samsung Flagship retail, Store Manager role in Harrods, London! This is a maternity cover contract for 12 months.
Overall purpose of the role: As a Flagship Retail General Manager/Store Manager, you will lead your team to success through inspirational leadership and bringing the ethos of Samsung connected innovation to life to your team and our customers. You will need to ensure you and your leadership team are organised and operationally excellent through strategic planning, HR control and delivery against Flagship Retail KPIs. You will need to enjoy solving problems, be able to work well under pressure and adapt to changes as the business evolves. You will look to bring out the best in your team and demonstrate humility, maturity, support and consistency to everything you do. You will do this through demonstrating best practice and embodying Stellar Global and Samsung Flagship Retail core values, leading by example embracing a diverse and inclusive culture.
Key Accountabilities:
- Operational Excellence: Ensure Team planning and scheduling are completed utilising the HR tools available, control and accountability of team key performance indicators and ensuring management and team are aware of the Flagship Retail strategy and the performance across the financial year.
- Clear & Consistent Communication: Bring strategic direction to life and successfully communicate this across the management team and wider team to deliver tasks/projects on time.
- Strategic planning: Identify opportunities and collaborate with others to grow the business and improve performance, commerciality - able to discuss performance across sales, offers and launches, leading weekly management meetings.
- People management and development.
- Embrace Stellar Global values: Own It, Be Can Do, Stay Curious and Work Smart.
Personal Specification (knowledge/experience):
- Previous experience as a manager in retail, ideally in a premium environment.
- Confidentiality and trust in handling sensitive situations and HR challenges.
- Open to learn and improve own performance and inspire others to want the same.
- Drive team culture through a people-led strategy to get the most from your team to positively impact business results.
- Make commitments and decisions on available information even under stressful and changing conditions utilising stakeholder management.
- Demonstrate honesty and willingness to listen to peers' views to ensure Samsung Flagship Retail creates a safe and inclusive environment for all.
- A natural people-person, with exceptional communication and presentation skills, for one-on-one or group interactions.
- Provide your team with a common purpose, inspire them with the power of the brand and coach them through shared vision and mission.
- Ability to utilise your team with their diverse talents and experiences to set them up for success, going from strength to strength.
- Celebrate the success through coaching in the moment, building a recognition and validation plan to support the growth of your team embodying a culture through your team that drives unified values.
What do we offer:
- £45k-£47k annual salary plus bonus scheme.
- 12 months fixed term contract (maternity cover) with 3 months probation.
Store Manager, Samsung Harrods employer: Stellar Global Ltd
At Samsung Flagship Retail in Harrods, London, we pride ourselves on being an exceptional employer that champions innovation and inclusivity. Our vibrant work culture fosters personal growth and development, offering a competitive salary, generous holiday allowance, and a supportive environment where every team member can thrive. Join us to lead a passionate team in a prestigious location, where your leadership will inspire excellence and drive success in the luxury retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager, Samsung Harrods
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Store Manager, Samsung Harrods
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Stellar Global Ltd:Don’t forget to personalise your application for Stellar Global Ltd! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Stellar Global Ltd
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Stellar Global Ltd offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Stellar Global Ltd and contribute positively during your temporary stint.
