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- Tasks: Deliver exceptional customer service and drive brand advocacy in a luxury retail environment.
- Company: Join Therabody at Harrods, the world's leading luxury department store.
- Benefits: Competitive salary of £28,996.5 plus commission, flexible hours, and comprehensive training.
- Why this job: Be part of a pioneering wellness tech brand and make a real impact on customer experiences.
- Qualifications: Experience in premium customer service and a passion for beauty, fitness, or wellness.
- Other info: Dynamic team culture with opportunities for personal growth and development.
The predicted salary is between 25900 - 29900 £ per year.
Are you passionate about technology, sport and/or wellness, looking for a full‑time role and open to the opportunity to work at the world's leading luxury department store? If your answers are yes, you could be a great candidate for the Therabody Sales Advisor role in Harrods, Knightsbridge, London. We offer £28,996.5 plus commission, full time role, fully flexible between Monday‑Sunday.
We opened a Therabody concession in Harrods in May 2023 and are looking for a Sales Advisor to join the team. Our client, Therabody, is a pioneer in the wellness technology space, developing products and services that optimize human performance and unlock the body's natural ability to achieve health and well‑being. This role is pivotal in bringing the customer experience to life and we are looking for enthusiastic, passionate Sales Advisors who can represent Stellar and our client, Therabody to lead the way with delivering exceptional customer service.
What you will be doing in your role:
- Delivering exceptional customer service and driving brand advocacy
- Building a great rapport with customers
- Bringing products to life through engaging demonstrations
- Converting interest into sales
- Achieving individual and team sales targets
- Ensuring the space always has premium standards
What experience you’ll need to be successful:
- Prior experience in a premium customer service environment
- The ability to convert sales and achieve KPIs
- Previous experience working in a premium retail environment would be advantageous
- Passionate about beauty, fitness and/or wellness
- Someone who is customer oriented and takes a consultative approach to selling
- A team‑player who loves sharing their passion with others
- Ambition and openness to learn and develop your own skill set
- Excellent communication skills
- A positive mentality and a drive to succeed
- Additional languages would be advantageous
Training:
- In‑depth initial product training with quarterly refresher courses
- Harrods induction and service training
What do we offer:
- £28,996.5 annual salary plus commission
- Full time permanent contract 37.5 hrs per week, fully flexible between Mon‑Sun
- Intensive training
- Medicash
Sales Advisor employer: Stellar Global Ltd
Contact Detail:
Stellar Global Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the brand inside out! Dive into Therabody's products and their benefits. When you can talk passionately about what you’re selling, it’ll shine through in your interactions with customers.
✨Tip Number 2
Practice your sales pitch! Role-play with friends or family to get comfortable with engaging customers. The more you practice, the more natural it will feel when you're on the shop floor.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at events. They can give you insider tips on what it’s like to work at Therabody and how to stand out during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for technology, sport, and wellness shine through. We want to see how your interests align with the Therabody brand and how you can bring that passion to our customers.
Tailor Your CV: Make sure your CV highlights any previous experience in premium customer service environments. We love seeing how you've successfully converted sales and achieved KPIs in the past, so don’t hold back on those achievements!
Engage with the Role: In your cover letter, talk about why you’re excited about the Sales Advisor role specifically at Harrods. We want to know how you plan to deliver exceptional customer service and drive brand advocacy for Therabody.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Stellar Global Ltd
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Therabody's range of wellness technology products. Understand their benefits and how they can enhance performance and well-being. This knowledge will help you engage in meaningful conversations and demonstrate your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you delivered exceptional customer service. Think about situations where you went above and beyond to meet a customer's needs. This will highlight your consultative approach to selling, which is crucial for this role.
✨Demonstrate Your Passion
Express your enthusiasm for technology, sport, and wellness during the interview. Share personal experiences or stories that reflect your interest in these areas. This will resonate with the interviewers and show that you’re genuinely invested in the role.
✨Be Ready to Discuss Teamwork
Since being a team player is essential for this position, think of examples where you collaborated effectively with others. Highlight how you contributed to team goals and supported your colleagues, as this will align with Stellar's commitment to community and support.
