At a Glance
- Tasks: Help customers find the perfect floorcare and small appliances while driving sales.
- Company: Join Stellar Global, a progressive retail experience agency that values its people.
- Benefits: Earn £14.35 per hour plus uncapped commission with flexible part-time hours.
- Other info: Enjoy comprehensive training and opportunities for personal growth in a supportive environment.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Sales experience, positive attitude, and excellent communication skills are essential.
Position Details
Sales advisor part time role is now open for the Bosch/Siemens brand in John Lewis, Cambridge!
£14.80 per hour plus uncapped commission
to work 2 days per week, Saturday and Sunday
12 hrs contract
permanent role
Overall Purpose of the Role
As a BSH (Bosch & Siemens) Sales Advisor for Floorcare & Small Appliances, you will be forming part of a diverse and knowledgeable team of sales enthusiasts, dedicated to delivering exceptional product guidance for our client, BSH Group. Your primary responsibility is to be the go-to person for customers visiting John Lewis & Partners looking for vacuums & floorcare items, serving as an invaluable resource for product knowledge, troubleshooting usage issues, and ultimately driving sales.
Our primary focus is showcasing and selling Bosch’s floorcare products, with a secondary focus on Siemens coffee machines and other small appliances. It is vital to ensure each customer feels valued and understood through your deep understanding of the entire product range and solution‑oriented approach. Beyond direct customer interaction, you may also contribute to growing opportunities for the brands in the store in which you are based.
About Stellar Global
Stellar Global is a progressive, inclusive retail experience agency that believes in the power of people. By investing heavily in its staff, Stellar is able to deliver a best‑in‑class service for physical, virtual or hybrid retail experiences. By providing bespoke, immersive training programs and opportunities to flourish and progress, Stellar Global is committed to creating a culture of community and support while cultivating outstanding retail experience specialists.
Stellar is an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.
What we are looking for in a Sales Advisor
- Ideally prior experience in a premium customer service or sales environment
- Professional approach, excellent communication skills
- Personable, someone who enjoys building great rapport with customers and other work colleagues
- Ability to learn and demonstrate a range of products to both the consumers and colleagues
- Confident, passionate about making sales and target driven
- Record individual sales data report daily
- Proactive in making the most of quiet and challenging days at work (check the stock, ensure displays are working and the working area is tidied and clean, etc.).
- Someone who is a problem solver and aims to find the best product/solution for the customers queries
- A positive and enthusiastic attitude to work
- Self motivation
- Excellent communication skills, both verbally and textually
What do we offer
- Hourly rate - £14.80
- Uncapped commission
- Contract 2 days - Sat and Sun (12 working hours)
- Shifts: Sat 10am-6pm and Sun 11am-5pm
- Contract length - Permanent
- Probation period - 3 months
- Medicash
- Full training will be provided
Sales Advisor in Cambridge employer: Stellar Global Ltd
Stellar Global is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive and inclusive work culture in the vibrant retail environment of John Lewis, Cambridge. With a commitment to professional development through bespoke training programmes and a focus on community, Stellar Global empowers its Sales Advisors to excel in their roles while enjoying competitive pay and uncapped commission opportunities. Join a team that values curiosity, collaboration, and a passion for delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Cambridge
✨Tip Number 1
Get to know the products inside out! As a Sales Advisor, you’ll need to be the expert on Bosch and Siemens items. Spend some time familiarising yourself with the features and benefits of the products so you can confidently answer customer queries.
✨Tip Number 2
Practice your communication skills! Being able to engage customers and make them feel valued is key. Try role-playing with friends or family to refine your approach and ensure you’re ready to shine during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees at Stellar Global or in similar roles. They can provide insider tips and might even refer you for the position. Don’t forget to check out our website for direct applications!
✨Tip Number 4
Show your enthusiasm! Employers love candidates who are genuinely excited about the role. When you apply, let your passion for sales and customer service shine through in every interaction, whether it’s an interview or a casual chat.
We think you need these skills to ace Sales Advisor in Cambridge
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for sales and customer service shine through. We want to see that you’re genuinely excited about helping customers find the right products and that you have a knack for making their shopping experience enjoyable.
Tailor Your CV:Make sure your CV highlights relevant experience, especially any sales roles or customer service positions. We love seeing how your past experiences align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your skills and experiences without any confusion.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Stellar Global Ltd
✨Know Your Products Inside Out
Before the interview, make sure you familiarise yourself with Bosch and Siemens products, especially their floorcare items and coffee machines. Being able to discuss features, benefits, and troubleshooting tips will show your passion and knowledge, making you a standout candidate.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully driven sales or provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how your actions led to positive outcomes.
✨Embrace the Company Values
Familiarise yourself with Stellar Global's values: Own it, Stay Curious, Be Can Do, and Work Smart. Think of ways you can demonstrate these values in your responses during the interview, showing that you align with their culture and mission.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This could be about the training programmes they offer or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
