At a Glance
- Tasks: Deliver engaging training sessions and workshops across flagship retail locations.
- Company: Join Samsung, a leader in technology and innovation.
- Benefits: Competitive salary, travel coverage, Samsung discounts, and health cash plan.
- Why this job: Be a brand ambassador and empower others with your passion for tech.
- Qualifications: Strong communication skills and a love for technology; retail training experience is a plus.
- Other info: Dynamic role with opportunities for travel and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
We are currently looking for a passionate Retail Training Specialist, able to work with a diverse workforce across our multiple Flagship Retail locations (KX Flagship, Harrods, Selfridges and Samsung HQ). Previous experience in the technology sector is ideal, though this is not essential.
Overall purpose of the role: As a Flagship Retail Trainer you will support the business in the delivery of the training strategy for the teams in our Premium Retail locations, focusing on product knowledge, personal development and influencing the team to #dowhatyoucant. You will also support in delivering Live Broadcasts, Masterclass, Workshops, presentations and demos to our customers and visitors to engage and empower anyone who walks through our door. Training does not stop there, you will also be responsible for supporting our Connected Home at Samsung HQ, through Tours, Workshops and taking ownership of key aspects of the training remit under the guidance of the Training Manager.
What you will be doing:
- Assisting the Training team strategy
- Supporting Connected Home at Samsung HQ
- Deliver physical training sessions, events and workshops
- Team Development (including the wider team)
- Deliver Live Broadcast and Workshops
Who are we looking for?
- Someone that wants to become a SmartThings expert, a brand ambassador for Samsung UK and Stellar and hold your standards to the highest level.
- Someone who relishes accountability and ownership of challenging targets.
- Has a passion for technology and innovation.
- Effective communication, presentation and interpersonal skills.
- Good organisational skills with attention to detail.
- Values team input and collaboration in working towards a company goal/target.
- Promptly address any issues in a professional and calm manner.
- Follow company policies and procedures, and elevate to management where required.
- A passionate engaging person, that has a deep passion to see others succeed and want to see the best in people.
- Flexible and adaptable to multiple personality types.
- A highly confident presenter, who “comes to life” when delivering training, Live broadcast, and workshops both to large groups, and on a one-to-one basis.
- Some experience or exposure to being a passionate Retail Trainer, able to work across a diverse and varied workforce - ideally with previous experience in the technology sector, though this is not essential.
- Ability to travel abroad to represent the brand within Tech conferences/exhibitions.
What we offer:
- Competitive salary
- Cost of transportation between locations covered upon management approval
- Samsung work phone and laptop
- Discount at Samsung members only website
- Attend Samsung training sessions and National Training Summit
- 21 days annual leave + Bank Holidays (and 1 extra day following the completion of 1 year of service)
- Private Health cash plan via Medicash
- Cycle to work scheme
Role requirements:
- This is a multisite role, based in London but with work split across our other retail locations.
- This role requires travel across our Flagship Retail and Samsung UK sites - including but not limited to, Samsung KX, Harrods, Selfridges and Samsung HQ.
- Working locations will be scheduled by the Training Manager based on business need and on a rota based system.
- The cost of train travel will be covered between multiple sites agreed by Stellar account management.
If you are interested in joining the team, please apply now.
Flagship Retail Trainer - Samsung employer: Stellar Global Ltd
Contact Detail:
Stellar Global Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flagship Retail Trainer - Samsung
✨Tip Number 1
Get to know the company inside out! Research Samsung's values, products, and recent news. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your presentation skills! As a Retail Trainer, you'll need to engage and inspire others. Try rehearsing your delivery in front of friends or family to get comfortable and receive feedback.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Samsung family!
We think you need these skills to ace Flagship Retail Trainer - Samsung
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for technology and training shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about helping others succeed and are excited about the Samsung brand.
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked in retail or training before. We love seeing how your skills align with our needs, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Flagship Retail Trainer role. Share specific examples of your training experience and how you’ve engaged diverse teams in the past. Keep it personal and engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Stellar Global Ltd
✨Know Your Tech
Brush up on your knowledge of Samsung products and the latest technology trends. Being able to discuss how these products can enhance customer experiences will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Training Skills
Prepare to demonstrate your training abilities. Think of examples where you've successfully engaged a diverse audience or delivered impactful training sessions. This will highlight your capability to be a Flagship Retail Trainer.
✨Emphasise Team Collaboration
Since this role involves working with various teams, be ready to discuss how you value collaboration. Share specific instances where you’ve worked effectively in a team setting, especially in a retail or training environment.
✨Practice Your Presentation
As a confident presenter, you’ll need to shine during the interview. Practise delivering a short presentation on a Samsung product or service. This will not only showcase your presentation skills but also your enthusiasm for the brand.