At a Glance
- Tasks: Welcome guests, answer queries, and create an amazing experience at Samsung KX.
- Company: Join the innovative Samsung KX team in Kings Cross, London.
- Benefits: Enjoy discounts, health plans, and 21 days annual leave pro rata.
- Why this job: Be part of a futuristic space and share your passion for technology.
- Qualifications: Retail experience preferred; must be customer-oriented and a team player.
- Other info: Flexible part-time hours with opportunities for personal growth.
The predicted salary is between 10803 - 10803 Β£ per year.
Overview
We are looking for driven Experience Specialist (Sales Advisor) with a passion for people and technology to join our amazing team at Samsung KX. Samsung KX was launched, in collaboration with Stellar Global, in 2019.
Based in Kings Cross, London, Samsung KX is their impressive flagship European brand experience space and Stellar is responsible for managing and developing its exceptional people. Designed to give guests the ultimate immersive brand experience, Samsung KX is a place where people are invited to discover, interact with and learn new skills in a dynamic environment through a range of workshops, events and performances together with local community partners.
As Experience Specialist you are responsible for the day to day business at the space. Whether it\βs welcoming guests at reception or answering questions about the latest Samsung products from customers before they move on to purchase, you are the go-to person for everything that goes on in the space. You strive to create a great, enjoyable experience for every guest that walks through our doors, while ensuring sales are being made and events run smoothly. You are comfortable speaking in front of crowds and are capable of giving tours and can handle unexpected challenges thrown your way.
You will get to work at an exciting space that truly feels like it was transported from the future and work in a team of talented individuals who all work toward the common goal of making Samsung KX a place customers love to visit and return to.
What we are looking for
- Part time (15 hrs per week, Saturday and Sunday with some weekdays availability)
- A positive mentality and a drive to succeed
- Experience in retail is preferred
- A keen interest in technology
- Someone who is customer oriented and takes a consultative approach to selling
- A team-player who loves sharing their passion with others
What we offer
- Samsung work phone
- Discount at Samsung members only website and in store
- 21 days annual leave + Bank Holidays (and 1 extra day following the completion of 1 year of service) for full time role and pro rata for part time
- Great staff benefits
- Health cash plan including partial private medical expenses, tests and Gym membership
Β£10,803 β Β£10,803 a year
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Experience specialist (Part Time) - Samsung KX employer: Stellar Global Ltd
Contact Detail:
Stellar Global Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Experience specialist (Part Time) - Samsung KX
β¨Tip Number 1
Get to know Samsung KX inside out! Familiarise yourself with their products and the immersive experiences they offer. This way, when you chat with guests, you can share your passion and knowledge, making a lasting impression.
β¨Tip Number 2
Practice your public speaking skills! Since you'll be giving tours and engaging with crowds, being comfortable in front of people is key. Try rehearsing with friends or family to build your confidence.
β¨Tip Number 3
Show off your customer service skills! Think about past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your consultative approach to selling.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Samsung KX.
We think you need these skills to ace Experience specialist (Part Time) - Samsung KX
Some tips for your application π«‘
Show Your Passion: When writing your application, let your enthusiasm for technology and customer service shine through. We want to see that youβre not just looking for a job, but that you genuinely care about creating amazing experiences for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience in retail and any tech-related roles. We love seeing how your background aligns with the Experience Specialist role, so donβt be shy about showcasing your skills!
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why youβre the perfect fit for Samsung KX. Share specific examples of how you've created memorable experiences for customers in the past, and how you can bring that same energy to our team.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy β just follow the prompts and youβll be on your way!
How to prepare for a job interview at Stellar Global Ltd
β¨Know Your Stuff
Make sure youβre familiar with Samsung's latest products and technology. Brush up on their features, benefits, and any recent news about the company. This will not only help you answer questions confidently but also show your genuine interest in the brand.
β¨Show Your Passion for People
As an Experience Specialist, your role revolves around creating enjoyable experiences for guests. Be prepared to share examples of how you've successfully engaged with customers in the past. Highlight your ability to connect with people and make their experience memorable.
β¨Practice Your Presentation Skills
Since you'll be giving tours and speaking in front of crowds, practice your public speaking skills. You might want to rehearse a short presentation about a Samsung product or service. This will help you feel more comfortable and confident during the interview.
β¨Embrace Team Spirit
Demonstrate that youβre a team player who thrives in collaborative environments. Share stories of how youβve worked effectively with others in previous roles. Emphasise your willingness to support your colleagues and contribute to a positive team atmosphere.