At a Glance
- Tasks: Engage with customers and showcase premium domestic appliances to drive sales.
- Company: Join the renowned John Lewis team at Cribbs Causeway, Bristol.
- Benefits: Earn £13.85 per hour plus commission with full training provided.
- Other info: Flexible part-time hours with opportunities for growth in a premium retail environment.
- Why this job: Be part of a diverse team and enhance your customer service skills.
- Qualifications: Experience in premium customer service and excellent communication skills required.
The predicted salary is between 13 - 14 € per hour.
We offer £13.85 per hour (plus commission) for a 2-day permanent contract (Saturday 10am‑6pm, Sunday 11am‑5pm). The role is part of a premium retail client and requires building rapport with customers, demonstrating our domestic appliance range and converting interest into sales.
Overall Purpose
As a Sales Advisor you will be part of a diverse and knowledgeable team dedicated to delivering exceptional product guidance. You will serve as the go‑to resource for customers looking to add or replace ovens, washing machines and other major appliances. Your role involves product knowledge, troubleshooting, and driving sales. You will also contribute to growing brand opportunities within the store.
Key Responsibilities
- Build rapport and provide excellent customer service.
- Demonstrate the range of premium domestic appliances.
- Convert customer interest into sales.
- Maintain product knowledge and troubleshoot usage issues.
- Ensure displays and working areas remain tidy and operational.
- Record and report daily individual sales data.
- Manage any customer queries and provide suitable product solutions.
Qualifications & Skills
- Prior experience in a premium customer‑service environment.
- Professional approach with excellent communication skills.
- Personable, enjoys building rapport with customers and colleagues.
- Proactive, problem‑solving mindset.
- Target‑driven and confident in making sales.
- Flexibility to cover weekdays, holidays and sickness.
In return we offer
- Competitive pay rate of £13.85 per hour plus commission.
- Permanent part‑time contract, 2 days per week (13 contracted hours).
- Full training, uniform and kit provided.
- Exciting opportunity to work with a premium brand.
- Scheduled hours: Saturday 10am‑6pm, Sunday 11am‑5pm.
Stellar is an Equal Opportunities Employer. We value diversity and inclusion, and all applications are considered equally.
Sales Advisor in Bristol employer: Stellar Global Ltd
At John Lewis, Cribbs Causeway, we pride ourselves on being an exceptional employer that values diversity and inclusion. Our Sales Advisors enjoy a competitive pay rate, comprehensive training, and the opportunity to work with a premium brand in a supportive team environment. With flexible working hours and a focus on employee growth, we empower our staff to excel in their roles while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Bristol
✨Tip Number 1
Get to know the products inside out! When you walk into that interview, be ready to chat about the domestic appliances you'll be selling. Show us your passion for the products and how you can help customers find the perfect fit for their needs.
✨Tip Number 2
Practice your people skills! Building rapport is key in retail, so think of some scenarios where you can demonstrate your ability to connect with customers. We want to see how you can turn a casual chat into a sale!
✨Tip Number 3
Be proactive! If you spot a customer looking at a product, don’t wait for them to approach you. Take the initiative to offer assistance and share your knowledge. This shows us you're confident and ready to drive those sales.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining our team at John Lewis. Let’s get you started on this exciting journey!
We think you need these skills to ace Sales Advisor in Bristol
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and sales. A friendly tone can make a big difference!
Tailor Your Experience:Make sure to highlight any relevant experience you have in premium retail or customer service. We’re looking for candidates who can build rapport with customers, so share specific examples of how you've done this in the past.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you bring to the table. Avoid fluff and focus on your skills and achievements!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Stellar Global Ltd
✨Know Your Products Inside Out
Before the interview, make sure you familiarise yourself with the domestic appliances that John Lewis offers. Understand their features, benefits, and common troubleshooting issues. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Practice Building Rapport
Since the role involves building rapport with customers, practice your conversational skills. Role-play with a friend or family member, focusing on how to engage customers and make them feel valued. This will help you demonstrate your personable nature during the interview.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully converted interest into sales. Be ready to discuss specific situations where you overcame objections or provided excellent customer service. This will highlight your target-driven mindset and confidence in making sales.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, training processes, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.