At a Glance
- Tasks: Lead and enhance Aftersales performance across Stellantis dealerships in your Zone.
- Company: Join Stellantis, a global leader in sustainable mobility solutions.
- Benefits: Competitive salary, bonus potential, private medical insurance, and generous leave.
- Other info: Field-based role with travel; diverse teams encouraged to apply.
- Why this job: Make a real impact in a dynamic role with autonomy and growth opportunities.
- Qualifications: Experience in commercial or operational roles; strong communication and organisational skills.
The predicted salary is between 51000 - 68850 € per year.
Company Overview
Stellantis is a leading global automaker and mobility provider that offers clean, connected, affordable, and safe mobility solutions. Our company’s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate. Our ambitious electrification and software strategies and the creation of an innovative ecosystem of strategic, game‑changing partnerships are driving our transformation to a sustainable mobility tech company.
Job Overview
Field‑based | Full Time
Ready to lead, influence and make a lasting impact? Shape the future of Aftersales performance across our Stellantis dealership network within the UK. Our iconic brands, ambitious electrification strategy and rapidly evolving software ecosystem mean Aftersales has never been more important to our success. We’re now looking for Zone Aftersales Managers who are commercially astute, people focused and confident operating with autonomy. This is a pivotal field based role, offering real influence over our Retailer network performance, customer experience and long‑term profitability across your defined Zone.
The Opportunity
Reporting to the Head of Aftersales Operations, you will take full ownership of Aftersales performance across your Zone. You’ll work in close partnership with Retailer network teams to deliver ambitious objectives across commercial performance, profitability and customer satisfaction. The Zone Aftersales Manager will also need to make sure that franchise representation is consistently maintained at the appropriate standard by all Retailers in their Zone. This is a field based role that suits someone who enjoys variety, accountability and building trusted relationships. You will have the freedom to manage your own diary, backed by a supportive leadership team and strong central resources and processes. The Zone Aftersales Manager will identify improvement opportunities and support mechanisms as well as agree actions and processes that will help drive performance within their Zone. Through training and coaching activities you will proactively influence and drive continuous improvement in the following performance areas within your Zone; behaviours, capabilities and retailer processes.
About You
We know great candidates don’t always tick every box. If much of this sounds like you, we’d love to hear from you.
- Experience in a commercial, operational or Aftersales environment, ideally across multiple locations
- Strong communication and negotiation skills, with a people centred approach
- Excellent organisation and the resilience to manage competing priorities
- Confidence using Microsoft Office and performance reporting tools
- A full UK driving licence
Location & Travel
The role of a Zone Aftersales Manager is field‑based, covering a dedicated Zone. We currently have three vacancies across England and South Wales. Travel within your Zone is required several times per week. Automotive Retail experience is welcome but not essential – we value transferable skills and fresh perspectives.
Benefits Include
- Basic salary up to £51,000, depending on experience
- OTE up to £68,850 per annum (inclusive of annual salary, bonus and competitive pension scheme)
- Role‑specific Car Ownership Scheme
- 26 days’ annual leave plus paid bank holidays
- Additional days leave to be taken in the month of your birthday
- Paid business travel expenses
- Competitive stakeholder pension scheme
- Private Medical Insurance eligibility
- Group Income Protection (subject to policy terms)
- Employee wellbeing & assistance programme
- Subsidised gym at Coventry HQ
- Discounts with known Highstreet retailers via the Employee Benefits Hub
- ‘Friends & Family’ car discounts
- Recognition awards and engagement initiatives across the organisation
- Engagement groups (Women of Stellantis, Armed Forces Community, LGBTQ+, and more)
What You’ll Be Responsible For
- Owning and driving Aftersales performance across all Retailers in your Zone
- Identifying opportunities for improvement and translating insights into clear, achievable action plans
- Implementing action plans within your dealer network to drive high level performance and tangible results
- Influencing senior Retailer leaders to deliver sustainable behavioural and operational change
- Coaching and developing Aftersales teams to build capability at every level
- Using Retailer Management Information to update, track progress, measure impact and inform decisions
- Planning and prioritising Retailer visits to regularly attend dealerships within your Zone, more frequent visits to lower performing sites may be required
- Ensuring actions, agreed objectives, outcomes and follow‑ups are clearly documented and delivered
This role blends commercial insight, relationship management and hands on problem solving – you will be required to be comfortable analysing performance data and motivating teams on site. At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
Zone Aftersales Manager - England & Wales in Coventry employer: Stellantis
Stellantis is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee growth, you will have access to comprehensive training and development opportunities, alongside competitive benefits such as a generous salary package, private medical insurance, and a supportive culture that values diversity and inclusion. Join us in shaping the future of mobility while enjoying the autonomy and influence that comes with being a Zone Aftersales Manager in the vibrant regions of England and Wales.
StudySmarter Expert Advice🤫
We think this is how you could land Zone Aftersales Manager - England & Wales in Coventry
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy about reaching out to current Stellantis employees on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Stellantis and its brands thoroughly. Understand their electrification strategy and how Aftersales fits into the bigger picture. This will help you stand out as someone who’s genuinely interested and ready to make an impact.
✨Tip Number 3
Show off your people skills! As a Zone Aftersales Manager, building relationships is key. During interviews, share examples of how you've successfully influenced teams or improved performance in previous roles. It’s all about demonstrating that you can drive results through collaboration.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Stellantis family. So, get your application in and let’s make some waves together!
We think you need these skills to ace Zone Aftersales Manager - England & Wales in Coventry
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your experience aligns with our mission at Stellantis and how you can contribute to our electrification and software strategies.
Tailor Your CV:Make sure to customise your CV for the Zone Aftersales Manager position. Highlight relevant experiences, especially in commercial or operational environments, and showcase your strong communication skills. We love seeing how you can bring fresh perspectives!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, clarity is key when you're trying to impress!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Stellantis!
How to prepare for a job interview at Stellantis
✨Know Your Stuff
Before the interview, dive deep into Stellantis and its brands. Understand their electrification strategy and how Aftersales fits into their vision. This knowledge will help you demonstrate your genuine interest and show that you're ready to contribute to their goals.
✨Showcase Your People Skills
As a Zone Aftersales Manager, you'll be working closely with Retailer teams. Prepare examples of how you've successfully built relationships and influenced others in previous roles. Highlight your communication and negotiation skills to prove you're a people-focused leader.
✨Be Ready to Discuss Data
This role involves analysing performance data and making informed decisions. Brush up on your experience with performance reporting tools and be prepared to discuss how you've used data to drive improvements in past positions. Show them you can turn insights into action!
✨Plan Your Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and Stellantis' future plans. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
