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- Tasks: Coordinate technical support and improve vehicle quality for Stellantis brands.
- Company: Join Stellantis, a global leader in sustainable mobility solutions.
- Benefits: Competitive salary, 26 days leave, employee car ownership scheme, and gym discounts.
- Why this job: Make a real impact on customer satisfaction and vehicle performance.
- Qualifications: Knowledge of automotive technology and strong communication skills required.
- Other info: Hybrid role with excellent career growth and diverse team culture.
The predicted salary is between 40800 - 61200 £ per year.
Company Overview
Stellantis is a leading global automaker and mobility provider that offers clean, connected, affordable, and safe mobility solutions. Our Company’s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate. Our ambitious electrification and software strategies and the creation of an innovative ecosystem of strategic, game-changing partnerships are driving our transformation to a sustainable mobility tech company.
Job Overview
As part of the policy on customer service quality and improving vehicle quality across STELLANTIS brands, the Country Technical Coordinator is the sole technical contact in their country for the Regional Technical Services department in respect of incidents and reports to the Services and Parts Manager.
Tasks and Responsibilities
- Familiarisation with the technical climate/incidents in their country.
- Coordinate the submission of technical information and feedback on incidents detected by the network to the regional technical services department.
- Ensure that regional technical services department takes into account incidents impacting their country in order for the necessary solutions to be implemented.
- Provide feedback from the manufacturer in their network.
- Coordinate their team of Swift-Dealers.
- Reduce warranty costs.
- Improve customer satisfaction.
Duties Include
- Theoretical knowledge of automotive technology, knowledge of Diagnostic Tool usage, knowledge of wiring diagrams and technical documentation.
- Strong communication skills.
- General technical and/or specialist automotive training with previous experience in vehicle repair.
- Ability to work cross functionally.
- Good organisational skills.
This is a hybrid role with an expectation to work from our Head Office in Coventry 2 days per week.
Benefits Include
- Salary up to £51,000pa depending on experience
- 26 days’ annual leave plus bank holidays
- Employee Car Ownership Scheme
- Based in our Coventry Head Office
- Stakeholder Pension Scheme
- Discounts with partner establishments
- ‘Friends and Family’ car discounts
- Employee Recognition Programme (The Best of Us Awards)
- Wellbeing and Employee Assistance Programme
- Engagement groups (Women of Stellantis, Armed Forces Community, LGBTQ+, and more)
- Subsidised gym at Coventry HQ
At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation, and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
Parts & Service Country Technical Coordinator in Coventry employer: Stellantis
Contact Detail:
Stellantis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts & Service Country Technical Coordinator in Coventry
✨Tip Number 1
Get to know Stellantis and its brands inside out! Research their values, recent news, and the latest in automotive tech. This will help you connect your experience with what they’re all about during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Stellantis. You never know who might give you the inside scoop!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills in automotive technology and customer service can shine through. Practice articulating your thoughts clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Stellantis family.
We think you need these skills to ace Parts & Service Country Technical Coordinator in Coventry
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what the Parts & Service Country Technical Coordinator role is all about. Dive into the job description and highlight key responsibilities and skills that resonate with your experience.
Tailor Your Application: Don’t just send a generic CV and cover letter! We want to see how your unique skills and experiences align with the specific requirements of the role. Use examples from your past that showcase your technical knowledge and communication skills.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that gets straight to the point while still showcasing your personality.
Apply Through Our Website: Make sure to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Stellantis
✨Know Your Stuff
Make sure you brush up on your automotive technology knowledge. Familiarise yourself with diagnostic tools, wiring diagrams, and any technical documentation relevant to the role. This will not only help you answer technical questions confidently but also show your genuine interest in the field.
✨Communicate Clearly
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex technical issues, so being able to break them down into simpler terms will impress your interviewers.
✨Show Your Organisational Skills
As a Country Technical Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed projects or coordinated teams. Highlighting your organisational skills will demonstrate that you're ready for the responsibilities of the role.
✨Understand the Company Culture
Stellantis values diversity and community engagement. Research their initiatives and think about how your values align with theirs. During the interview, share how you can contribute to their culture and support their mission of sustainable mobility solutions.