At a Glance
- Tasks: Welcome customers, address concerns, and connect them with technicians.
- Company: Leading automotive dealership in Sheffield with a supportive work culture.
- Benefits: Competitive salary, bonus opportunities, and extensive employee benefits.
- Why this job: Join a dynamic team and enhance customer experiences in the automotive industry.
- Qualifications: Strong communication skills and a valid UK driving licence.
- Other info: Great opportunity for career growth in a thriving environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive dealership in Sheffield is seeking an enthusiastic individual for a customer service role. Responsibilities include welcoming customers, addressing their concerns, and acting as a liaison between customers and technicians.
The ideal candidate will have strong communication skills and a valid UK driving license. Competitive salary and bonus opportunities are offered along with extensive employee benefits, ensuring a supportive work environment.
Automotive Customer Experience Advisor in Sheffield employer: Stellantis &You
Contact Detail:
Stellantis &You Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Customer Experience Advisor in Sheffield
✨Tip Number 1
Get to know the dealership inside out! Familiarise yourself with their services, values, and customer feedback. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when addressing customer concerns during the interview.
✨Tip Number 3
Don’t forget to highlight your driving skills! Since a valid UK driving licence is a must, make sure to mention any relevant experience that showcases your reliability and ability to get around.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for enthusiastic individuals like you to join our team!
We think you need these skills to ace Automotive Customer Experience Advisor in Sheffield
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're genuinely excited about the role and ready to make a difference in our customers' experiences.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we're looking for in an Automotive Customer Experience Advisor.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your strengths effectively. Remember, first impressions count!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and get back to you quicker. We can't wait to hear from you!
How to prepare for a job interview at Stellantis &You
✨Know the Dealership Inside Out
Before your interview, do some research on the dealership. Familiarise yourself with their services, values, and any recent news. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a Customer Experience Advisor, strong communication is key. Prepare examples from your past experiences where you effectively resolved customer issues or improved customer satisfaction. Practising these scenarios can help you articulate your skills confidently during the interview.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you successfully addressed customer concerns or acted as a liaison between different parties. Be ready to discuss how you approached these situations and what the outcomes were, as this will highlight your ability to handle the responsibilities of the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the dealership's culture, team dynamics, and growth opportunities. This shows that you're genuinely interested in the position and helps you assess if it's the right fit for you.