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- Tasks: Join us as an Apprentice Parts Advisor and gain hands-on experience in the automotive industry.
- Company: Stellantis &You, part of a global automotive leader with iconic brands.
- Benefits: Enjoy competitive salary, employee car scheme, and exclusive retail discounts.
- Why this job: Kickstart your career with training and real-world experience while earning a salary.
- Qualifications: No prior experience needed, just a passion for customer service and teamwork.
- Other info: Supportive environment with opportunities for personal growth and career advancement.
The predicted salary is between 800 - 1000 £ per month.
Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and bonus.
This program offers a unique opportunity for individuals to pursue a customer service apprenticeship whilst earning a salary by gaining hands‑on experience in the automotive industry as a Parts Advisor. As a Stellantis &You Apprentice, you will develop the ability to build relationships with our internal and external customers, order, sell and manage stock control on a wide range of parts and accessories, ensuring our workshops run smoothly by ensuring the correct parts are available and deliver first‑class customer service.
This program aims to provide a comprehensive understanding of the parts and aftersales business which will provide you with a strong foundation to make informed decisions, manage our customers and contribute to the overall growth and success of our organisation.
Here at Stellantis &You, our benefits are so much more than just a salary. Are you ready? From day one you will have access to:
- 2‑year fixed term contract
- Training at our dedicated Academy
- Specialised training sessions with our in house trainer
- Employee Car Scheme
- Employee Share Scheme
- Money savings at large retailers through the Reward Gateway
Role Description: In this role you will:
- Communicate clearly with customers & colleagues.
- Adopt new digital systems and processes as part of our digitalisation strategy.
- Propose and sell‑up the additional work advised through the Vehicle Health Check process.
- Create a seamless parts and admin process.
- Receive in Parts from Hub Via Shipment Processing.
- Monitor Parts Stock Levels and Inform Hub if requires attention.
- Order Parts with the technicians on warranty or complex diagnostic repairs.
- Manage & Invoice Internal Job Cards for New & Used Cars.
- Chase Back Ordered Parts, ensure all relevant customer care cases and mobility claims are in place to reduce downtime and maintain customer satisfaction.
- Prepare Warranty Claims, Prior Approvals & Invoices.
- Assisting with day‑to‑day running and maintenance of the workshop.
- Instruct on Warranty Parts Returns/Destruction/Surcharge Note Creation.
- Internal Authorisation, Invoicing & Status Updates with Workshop.
We believe in developing YOU, providing a supportive and engaging place to work and offering training opportunities that keep you up to date with all the latest technologies.
Let’s Work Together: Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community.
Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Benefits of a career with Stellantis &You UK: We consider Stellantis &You UK to be more than just a workplace; it’s a platform for building a successful career. We offer a diverse range of benefits to support your personal well‑being:
- Company car scheme - up to two vehicles
- Up to 7 % Employer Pension Contribution
- Annual Leave - 22 days increasing to 26 with continued service, plus bank holidays
- Exclusive retail discounts - through our Rewards Apps
- Enhanced Maternity, Paternity and Adoption Leave
- Employee Assistance Program
Get in touch: We are available Mon – Fri: 8am – 6pm and Sat 8.30am – 12.30pm.
Apprentice Parts Advisor in Sheffield employer: Stellantis &You
Contact Detail:
Stellantis &You Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Parts Advisor in Sheffield
✨Tip Number 1
Get to know the company! Research Stellantis &You and their values. When you walk into that interview, show us you understand what we stand for and how you can contribute to our team.
✨Tip Number 2
Practice your communication skills. As a Parts Advisor, you'll need to chat with customers and colleagues alike. Role-play common scenarios with a friend to boost your confidence before the big day!
✨Tip Number 3
Be ready to showcase your problem-solving skills. Think of examples from your past where you've tackled challenges head-on. We love candidates who can think on their feet and keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Stellantis &You family. Don’t miss out!
We think you need these skills to ace Apprentice Parts Advisor in Sheffield
Some tips for your application 🫡
Show Your Passion for Cars: When you're writing your application, let your love for cars and the automotive industry shine through. We want to see that you're genuinely excited about becoming a Parts Advisor and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that match the job description. We’re looking for clear communication and customer service skills, so don’t forget to mention any relevant experiences you have!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Stellantis &You
✨Know Your Stuff
Before the interview, brush up on your knowledge of Stellantis and its brands. Familiarise yourself with their values and the specific role of a Parts Advisor. This will show that you're genuinely interested and ready to contribute.
✨Practice Customer Scenarios
Since this role involves customer service, think of common scenarios you might face as a Parts Advisor. Practise how you would handle them, focusing on clear communication and problem-solving skills. This will help you demonstrate your ability to build relationships with customers.
✨Show Enthusiasm for Learning
Stellantis &You values personal growth, so express your eagerness to learn and develop. Share examples of how you've embraced new challenges in the past, especially in a team environment. This will highlight your commitment to the apprenticeship.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the apprenticeship programme and the company culture. This not only shows your interest but also helps you gauge if Stellantis &You is the right fit for you. Think about asking about training opportunities or how success is measured in the role.
