At a Glance
- Tasks: Provide exceptional customer service and support in our Sale dealership.
- Company: Join Stellantis &You, part of a leading global automotive manufacturer.
- Benefits: Competitive salary, bonus, company car scheme, and exclusive discounts.
- Why this job: Be part of a dynamic team and help customers find their dream cars.
- Qualifications: Full valid UK driving licence and strong customer service skills.
- Other info: Enjoy 22 days of annual leave, increasing with service.
The predicted salary is between 28800 - 48000 £ per year.
This role is based in our Sale dealership: 253 Washway Rd, Sale M33 4BL, United Kingdom.
A competitive bonus OTE £40k. A full valid UK driving licence is required for this role.
About Us
Stellantis & You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people, so we offer an industry-leading benefits package alongside our competitive salary and bonus.
Benefits
- Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included.
- Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.
- Pension: Benefit from a generous employer pension contribution of up to 7%.
- Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service.
Senior Customer Advisor employer: Stellantis &You
Contact Detail:
Stellantis &You Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Advisor
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Stellantis &You on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Stellantis &You's values and recent news. We want to show that we’re not just interested in the role, but also in the company’s mission and culture.
✨Tip Number 3
Practice common interview questions with a mate. We can nail our responses and feel more confident when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re serious about joining the team!
We think you need these skills to ace Senior Customer Advisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Senior Customer Advisor role. Highlight your relevant experience and skills that align with what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and fluff – just get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Stellantis &You
✨Know Your Stuff
Make sure you research Stellantis & You and their range of brands. Familiarise yourself with their values and recent news. This will show your genuine interest in the company and help you answer questions more confidently.
✨Showcase Your Customer Skills
As a Senior Customer Advisor, you'll need to demonstrate your ability to handle customer queries effectively. Prepare examples from your past experiences where you've gone above and beyond for customers. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your seriousness about the role and respect for the interviewers.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the role, team dynamics, or company culture. This shows you're engaged and keen to learn more about the position.