At a Glance
- Tasks: Engage customers and drive sales in our busy parts hub.
- Company: Join Stellantis &You, a leading global automotive manufacturer with iconic brands.
- Benefits: Enjoy a competitive salary, company car scheme, discounts, and generous holiday leave.
- Other info: We value diversity and are committed to equal opportunities for all.
- Why this job: Be part of a dynamic team, develop your skills, and make a real impact.
- Qualifications: 1 year of experience in parts sales or automotive logistics is preferred.
The predicted salary is between 24000 - 36000 £ per year.
Parts Sales Representative based at our Parts East Midlands Hub: Commercial Park, Raynesway, Derby DE21 7HZ.
- Base salary of up to £30,000
- Competitive commission structure OTE of up to £40,500
- Manufacturer owned dealership opportunity.
About Us
Stellantis & You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and commission structure.
Additional Benefits
- Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!
- Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.
- Pension: Benefit from a generous employer pension contribution of up to 7%.
- Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays.
- Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly.
- Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions.
- Employee Assistance Programme: Prioritise your wellbeing with access to counselling, practical information, and digital resources.
- Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis & You UK employees.
- Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package.
- Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development.
- Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan.
- Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage.
Parts Sales Representative Role Overview:
This is a great opportunity for you to become a key member of our busy parts hub. As a Parts Sales Representative you will prepare and use a planned sales presentation to achieve maximum results from available sales opportunities, including customer greeting, qualifying, handling objectives, product presentation and demonstrations, closing and delivery alongside creating additional sales opportunities for repeat or new business.
A Parts Sales Representative will also:
- Contribute to the achievement of maximum customer retention through effective representation.
- Develop a planned daily, weekly and monthly sales call programme as agreed with your Manager.
- Develop and maintain full knowledge of all products, accessories, prices and key competitors.
- Handle dissatisfied customers calmly, resolve complaints with professionalism and sensitivity, and involve your Manager when necessary regarding any customer issues.
- Produce reports on all business sales activities including follow-up, prospecting, sales presentations, new clients etc, to ensure accurate sales forecasts.
- Meet with existing customers regularly to present new offers, to secure future business opportunities.
- Contact prospective customers in a structured consistently professional manner, ensuring all contact by telephone or correspondence used adheres to retailer standards.
A Day in the Life of a Parts Sales Representative:
“Meeting all sorts of characters is great fun, although sometimes it's a lonely existence in the car on your own. The good quality car that is provided makes it a lot better. It is great to be able to sample our new ranges as they come out. The task of selling is made easier as I have a set database meaning I can get to know my customers and be an extension of their business. It is a good job and allows me to manage myself on a day to day basis.”
We’re ideally looking for an automotive Parts Sales Representative with a minimum of 1 year experience within a similar role within the Stellantis or different automobile network (Must be in Parts distribution or Automotive Logistics) or satisfy an assessment defined by the supplier which is supervised by the Academy. You will have demonstrable parts experience along with computer skills, including experience of operating database packages, email and internet. Working in this critical customer facing role, our Parts Sales Representatives are key to our National Parts Hubs. They are the first point of contact for our customers over the telephone so it’s vital they provide a welcoming experience. Our customers expect a high level of service and parts expertise and we don’t like to disappoint!
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Parts Sales Representative employer: Stellantis &You
Stellantis &You is an exceptional employer, offering a dynamic work environment at our Parts East Midlands Hub in Derby. With a strong focus on employee growth, we provide extensive training opportunities, a competitive benefits package including a generous pension contribution and family-friendly policies, and the chance to work with iconic automotive brands. Our commitment to individual development and well-being ensures that every team member feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Sales Representative
✨Tip Number 1
Familiarise yourself with Stellantis' range of brands and products. Understanding the specifics of each brand will not only help you in conversations with potential customers but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network within the automotive industry, especially with professionals who have experience in parts sales. Attend industry events or join online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss your previous sales experiences in detail. Be ready to share specific examples of how you've successfully handled customer objections or turned a dissatisfied customer into a repeat client, as this is crucial for the role.
✨Tip Number 4
Showcase your computer skills by being familiar with common database packages and CRM systems used in the automotive industry. Highlighting your technical proficiency can set you apart from other candidates.
We think you need these skills to ace Parts Sales Representative
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in parts sales or automotive logistics. Emphasise any achievements or skills that align with the responsibilities of a Parts Sales Representative, such as customer service and sales techniques.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the automotive industry and your understanding of Stellantis &You. Mention specific experiences that demonstrate your ability to handle customer complaints and develop sales strategies.
Highlight Relevant Skills:In your application, focus on skills that are crucial for the role, such as communication, problem-solving, and knowledge of automotive parts. Provide examples of how you've successfully used these skills in previous roles.
Show Enthusiasm for the Brand:Express your enthusiasm for Stellantis &You and its brands in your application. Research their products and mention any specific models or initiatives that excite you, showing that you are genuinely interested in being part of their team.
How to prepare for a job interview at Stellantis &You
✨Know Your Products
Familiarise yourself with the range of products and accessories offered by Stellantis. Being able to discuss specific features and benefits during your interview will demonstrate your enthusiasm and knowledge about the role.
✨Prepare for Customer Scenarios
Think about how you would handle various customer situations, especially dissatisfied customers. Prepare examples from your past experience where you successfully resolved complaints or turned a negative situation into a positive outcome.
✨Demonstrate Sales Skills
Be ready to showcase your sales techniques. You might be asked to role-play a sales presentation, so practice your approach to greeting customers, qualifying their needs, and closing sales effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Parts Sales Representative role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
