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For Companies At a Glance
- Tasks: Guide customers, propose services, and prepare invoices while enhancing their experience.
- Company: Leading automotive dealer group in Nottingham with a focus on customer service.
- Benefits: Company car scheme, generous pension contribution, and 22 days annual leave.
- Why this job: Join a dynamic team and grow your skills in customer experience.
- Qualifications: Strong organisational and communication skills; passion for customer service.
- Other info: Full training provided through the Performance Academy with career growth opportunities.
The predicted salary is between 800 - 1400 £ per month.
A leading automotive dealer group in Nottingham is seeking a customer service enthusiast for a role that requires strong organizational and communication skills.
Responsibilities include:
- Guiding customers through the journey
- Proposing additional services
- Preparing invoices
Full training is provided through the Performance Academy, and benefits include:
- A company car scheme
- Up to 7% employer pension contribution
- 22 days of annual leave, increasing with service
Customer Experience Apprentice - Train, Upsell & Grow in Nottingham employer: Stellantis &You
Contact Detail:
Stellantis &You Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Apprentice - Train, Upsell & Grow in Nottingham
✨Tip Number 1
Get to know the company inside out! Research their values, services, and customer experience approach. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with friends or family. This will boost your confidence and prepare you for guiding customers through their journey.
✨Tip Number 3
Don’t shy away from showcasing your organisational skills! Think of examples where you’ve successfully managed tasks or projects. This will demonstrate your ability to handle responsibilities in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Experience Apprentice - Train, Upsell & Grow in Nottingham
Some tips for your application 🫡
Show Your Passion for Customer Service: We want to see your enthusiasm for helping customers! Make sure to highlight any previous experience or examples where you've gone above and beyond to assist someone. This will show us that you're the right fit for our team.
Be Organised in Your Application: Strong organisational skills are key for this role, so make sure your application reflects that. Keep your CV and cover letter tidy, well-structured, and easy to read. A clear layout can make a big difference!
Communicate Clearly: Since communication is crucial in this role, we’d love to see that skill shine through in your written application. Use straightforward language, avoid jargon, and ensure your points are concise and relevant to the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Stellantis &You
✨Know the Company Inside Out
Before your interview, do some research on the automotive dealer group. Understand their values, services, and what sets them apart in Nottingham. This will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a Customer Experience Apprentice, strong communication is key. Prepare examples of how you've effectively communicated with customers or resolved issues in the past. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Organisational Skills
Think of times when you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured everything was completed on time. This will show that you have the organisational skills needed for the role.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the training provided through the Performance Academy or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
