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- Tasks: Manage warranty claims, ensure compliance, and support the finance team.
- Company: Join Stellantis &You, a leading global automotive manufacturer.
- Benefits: Enjoy a company car scheme, generous pension, and exclusive discounts.
- Why this job: Be a key player in a dynamic aftersales team with growth opportunities.
- Qualifications: Minimum two years' experience as a Warranty Administrator required.
- Other info: Access training initiatives and prioritise your wellbeing with our support programmes.
The predicted salary is between 28800 - 42000 £ per year.
An exciting new opportunity has come up here at DEALERSHIP. This is a great opportunity for you to become a key member of our aftersales team. As a Warranty Administrator, you will be expected to invoice all warranty claims and ensure all job cards are quality compliant with Stellantis standards.
Role Description:
- Ensure job cards are correctly documented and all paperwork is properly managed and filed correctly to assist with audits.
- Check claims to ensure all claims are paid accordingly.
- Manage all warranty debtors.
- Manage warranty parts return in a timely manner.
- Coach technicians and customer advisors in processes and procedures.
- Inform the Service Manager of any issues in process or quality.
- Assist and support the Finance department in their duties as and when required by the Financial Controller.
- Register all Warranty Policies.
We are looking for an experienced Warranty Administrator with a minimum of two years’ experience as a Warranty Administrator. You need to have strong communication skills and be willing and comfortable speaking with people. You will have demonstrable experience using a Dealer Management System; Autoline experience would be an advantage. You will also be able to work with Outlook, Word, and Excel.
Warranty Administrator in Manchester employer: Stellantis &You
Contact Detail:
Stellantis &You Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at Stellantis or similar dealerships. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching Stellantis &You and their warranty processes. Show us you know your stuff by discussing how your experience aligns with their standards and how you can contribute to the aftersales team.
✨Tip Number 3
Practice your communication skills! As a Warranty Administrator, you'll need to interact with technicians and customer advisors. Role-play common scenarios with a friend to boost your confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Stellantis family.
We think you need these skills to ace Warranty Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Warranty Administrator role. Highlight your relevant experience, especially with Dealer Management Systems and any specific skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our aftersales team. Mention your communication skills and how you can contribute to maintaining Stellantis standards.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforwardness, so make sure you answer all questions thoroughly but succinctly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Stellantis &You UK.
How to prepare for a job interview at Stellantis &You
✨Know Your Stuff
Make sure you understand the role of a Warranty Administrator inside out. Familiarise yourself with warranty processes, Stellantis standards, and the Dealer Management System. This will help you answer questions confidently and show that you're serious about the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with technicians or customers in the past. This will demonstrate your ability to coach others and handle any issues that arise.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling a warranty claim dispute. Think through potential scenarios beforehand and how you would resolve them. This shows your problem-solving skills and readiness to tackle challenges head-on.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
