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- Tasks: Manage warranty claims, ensure compliance, and support the aftersales team.
- Company: Join Stellantis &You, a leading global automotive manufacturer with iconic brands.
- Benefits: Enjoy a company car scheme, generous pension contributions, and exclusive discounts.
- Why this job: Be a key player in a dynamic team and grow your career in the automotive industry.
- Qualifications: Minimum two years' experience as a Warranty Administrator and strong communication skills.
- Other info: Access training opportunities and a comprehensive employee assistance programme.
The predicted salary is between 28800 - 43200 £ per year.
An exciting new opportunity has come up here at DEALERSHIP. This is a great opportunity for you to become a key member of our aftersales team. As a Warranty Administrator, you will be expected to invoice all warranty claims and ensure all job cards are quality compliant with Stellantis standards.
Role Description:
- Ensure job cards are correctly documented and all paperwork is properly managed and filed correctly to assist with audits.
- Check claims to ensure all claims are paid accordingly.
- Manage all warranty debtors.
- Manage warranty parts return in a timely manner.
- Coach technicians and customer advisors in processes and procedures.
- Inform the Service Manager of any issues in process or quality.
- Assist and support the Finance department in their duties as and when required by the Financial Controller.
- Register all Warranty Policies.
We are looking for an experienced Warranty Administrator with a minimum of two years’ experience as a Warranty Administrator. You need to have strong communication skills and be willing and comfortable speaking with people. You will have demonstrable experience using a Dealer Management System; Autoline experience would be an advantage. You will also be able to work with Outlook, Word, and Excel.
Warranty Administrator in Manchester employer: Stellantis &You
Contact Detail:
Stellantis &You Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at Stellantis &You. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on Stellantis standards and warranty processes. Show us you know your stuff and can hit the ground running as a Warranty Administrator!
✨Tip Number 3
Don’t just wait for job openings; be proactive! Keep an eye on our website for new roles and apply directly. The more you show your enthusiasm, the better your chances!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in joining the team.
We think you need these skills to ace Warranty Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Warranty Administrator role. Highlight your experience with warranty claims, job card management, and any relevant software like Autoline. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our aftersales team. Share specific examples of your past experiences that relate to the role and show us your enthusiasm for joining Stellantis &You.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for the position.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining our team at Stellantis &You. We can't wait to hear from you!
How to prepare for a job interview at Stellantis &You
✨Know Your Stuff
Make sure you brush up on your knowledge of warranty processes and Stellantis standards. Familiarise yourself with common warranty claims and how to manage job cards effectively. This will show that you're not just interested in the role, but that you understand what it entails.
✨Show Off Your Communication Skills
As a Warranty Administrator, you'll need to communicate with technicians and customer advisors regularly. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've successfully coached others or resolved issues in the past.
✨Get Comfortable with Tech
Since experience with Dealer Management Systems is crucial, make sure you're familiar with Autoline or similar software. If you have any specific experiences using Outlook, Word, or Excel, be ready to discuss them. Highlighting your tech-savviness can set you apart from other candidates.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you gauge if it's the right fit for you. For instance, you could ask about the training opportunities available or how the team collaborates on warranty claims.
