At a Glance
- Tasks: Assist customers with their automotive needs and provide exceptional service.
- Company: Join Stellantis, a leading manufacturer with a commitment to diversity and inclusion.
- Benefits: Enjoy a company car scheme, generous pension contributions, and exclusive retail discounts.
- Other info: Opportunities for career advancement and a dynamic work environment.
- Why this job: Be part of a supportive team that values your growth and well-being.
- Qualifications: Experience in customer service and a passion for the automotive industry.
The predicted salary is between 30000 - 40000 € per year.
Manufacturer owned dealership opportunity. We are looking for an experienced automotive Customer Advisor.
Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity.
Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown; it's a platform for building a successful career.
We offer a diverse range of benefits to support your personal well-being:
- Company car scheme - up to two vehicles
- Up to 7% Employer Pension Contribution
- Annual Leave - 22 days increasing to 26 with continued service, plus bank holidays
- Exclusive retail discounts - through our Rewards Apps
- Enhanced Maternity, Paternity and Adoption Leave
- Employee Assistance Program
Customer Advisor (South Outer M25) in Kent employer: Stellantis &You
Stellantis is an exceptional employer, offering a supportive and inclusive work environment for our Customer Advisors in the South Outer M25 region. With a strong commitment to employee well-being, we provide a comprehensive benefits package including a generous company car scheme, competitive pension contributions, and enhanced leave options, all while fostering career growth and development opportunities. Our recognition as a Gold Award holder in the Defence Employer Recognition Scheme highlights our dedication to supporting the armed forces community, making Stellantis a meaningful place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor (South Outer M25) in Kent
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Stellantis on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Stellantis and their values. We want to show that we’re not just interested in the role, but also in being part of their mission and culture.
✨Tip Number 3
Practice common interview questions with a mate. The more we rehearse, the more confident we’ll feel when it’s our turn to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank you email can keep us fresh in their minds and show that we’re genuinely interested in the position.
We think you need these skills to ace Customer Advisor (South Outer M25) in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Advisor role. Highlight your automotive experience and any customer service skills that make you a perfect fit for us at Stellantis.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the automotive industry and how you can contribute to our team. Keep it engaging and personal.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've excelled in previous roles, especially in customer service or sales.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Stellantis &You
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially about Stellantis and their brands. Familiarise yourself with their latest models and any recent news. This shows you're genuinely interested and can engage in meaningful conversations.
✨Showcase Your Customer Service Skills
As a Customer Advisor, your ability to connect with customers is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, team dynamics, or the specific role. This not only shows your interest but also helps you determine if it's the right fit for you.
✨Dress the Part
First impressions matter! Dress smartly and professionally, reflecting the dealership's image. A polished appearance can boost your confidence and set a positive tone for the interview.