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For Companies At a Glance
- Tasks: Be the go-to person for customers, ensuring top-notch service and communication.
- Company: Leading automotive dealership in Crawley with a supportive team.
- Benefits: Industry-leading benefits package, including a company car and professional growth opportunities.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong customer service skills and ability to adapt to new digital systems.
The predicted salary is between 28800 - 43200 £ per year.
A leading automotive dealership in Crawley is seeking an experienced Customer Advisor to join their Aftersales team. In this role, you will be the key link between customers and technicians, ensuring excellent service communication.
Candidates should have strong customer service skills, the ability to adopt new digital systems, and proficiency in managing service quotes.
This opportunity offers an industry-leading benefits package and a supportive environment for professional growth.
Auto Customer Advisor — Company Car & Benefits in Crawley employer: Stellantis &You
Contact Detail:
Stellantis &You Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Auto Customer Advisor — Company Car & Benefits in Crawley
✨Tip Number 1
Make sure you know the ins and outs of the automotive industry. Brush up on your knowledge about customer service in this field, as it’ll help you stand out during interviews. We want to see that you’re not just passionate but also informed!
✨Tip Number 2
Practice your communication skills! As a Customer Advisor, you'll be the bridge between customers and technicians. Role-play common scenarios with friends or family to get comfortable with explaining technical details in a simple way.
✨Tip Number 3
Familiarise yourself with digital systems used in the automotive sector. If you can show that you’re tech-savvy and ready to adopt new tools, you’ll impress potential employers. We recommend checking out online tutorials or courses to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that interview!
We think you need these skills to ace Auto Customer Advisor — Company Car & Benefits in Crawley
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Embrace Digital Systems: Since this role involves adopting new digital systems, let us know about your tech-savviness! Mention any relevant software or tools you've used before, and how quickly you can adapt to new ones.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and get straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Stellantis &You
✨Know Your Stuff
Make sure you brush up on the latest trends in the automotive industry and understand the specific services offered by the dealership. Being able to discuss these topics confidently will show that you're genuinely interested in the role and the company.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to connect with clients and ensure their satisfaction.
✨Familiarise Yourself with Digital Systems
Since the role requires adopting new digital systems, it’s a good idea to research common software used in automotive dealerships. If possible, try to get hands-on experience with similar systems so you can speak about your adaptability and tech-savviness during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the company.
